What is Franklin House’s CQC rating?

The CQC overall rating for Franklin House is "Good".

Franklin House

Q: What is Franklin House’s CQC rating?

The CQC overall rating for Franklin House is &quot;Good&quot;.

Trusted to care in West Drayton, Greater London

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Franklin House

Welcome to Franklin House

Franklin House care home in West Drayton, Greater London provides high quality dementia, nursing and respite care for older people.

To make living at Franklin House even more enjoyable – particularly for residents who are living with dementia – we’ve themed rooms and areas. There’s a reminiscence room, a music room, an area for sewing and needlework, a sports area and a beach area. We even have our own pub, called The Swan.

Each of the bedrooms at Franklin House has en-suite facilities, stylish furniture, a 24-hour nurse call system and phone, internet and television connections. On warm days, our large, secure gardens are always popular with residents. They can take a stroll, sit in the sunshine or even lend a hand with gardening.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

The Green
Off Rickards Close
West Drayton
Greater London
UB7 7PW

View map

CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our team will get to know your loved one’s needs, hobbies and life story, so that we can tailor their care and daily experiences to suit them. Residents are at the heart of home life; they make decisions about the decoration of the home, the food we eat and the activities we do.

Activities room
Church Services
Garden
Hair and beauty salon
Library
Minibus for outings
Music room
Pub/ bar
Reminiscence room
Shop

Care at our home

At Franklin House we care for older people with a wide range of needs, including those who are living with dementia. Every resident receives care that’s personalised to their needs and all care is regularly reviewed.

Types of care offered

Healthcare services

Chiropody
Dentist
Movement therapy
Namaste care
Optician
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Franklin House will provide your loved one with care that is completely tailored to their individual needs and wishes.

Day-to-day I love chatting to residents and listening to their stories, as well as finding out how we can make their daily lives even better.

Mathew VHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Franklin House care home.

They celebrate every occasion… birthday parties, holidays… residents and families alike have a summer barbecue. They go out of their way to make life the best that it can be for residents.

Relative of a resident, March 2024

The home is very well managed and they really emphasise the importance of the individuals they care for… nobody is treated like a number. I know my loved one is getting exactly the right level of care that he needs because they keep me so well informed and encourage me to get involved. I feel like part of the family now.

Relative of a resident, March 2024

The staff are so caring and respectful… so welcoming and helpful. They have worked hard to get to know my loved one… they know her likes and dislikes… they know she can be fussy with food, and they always make sure she has her favourites… and there is always something to keep residents' minds and hands busy... always plenty going on.

Relative of a resident, March 2024

All the facilities are great. They look after my mum very well.

Relative of a resident, August 2023

Nothing is too much trouble for them. Anything they can do to help they will and they're very accomodating.

Relative of a resident, August 2023

Care Home Awards 2023 Highly Commended - Best Facilities Management, Maintenance or Housekeeping Team

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 finalist - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

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Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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Domiciliary care, or home care, is when a paid carer lives in or regularly visits your home. Find out if this type of care is right for you.

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Nearby Homes

Franklin House

Greater London UB7 7PW

CQC Rating: Good

Download directions to our home

Directions to Franklin House

FAQs

Franklin House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, pub/ bar, library, shop, minibus for outings, music room, reminiscence room and church services.

The CQC overall rating for Franklin House is "Good".

Franklin House offers dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in West Drayton, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in West Drayton

Franklin House care home

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Franklin House

Franklin House

Welcome to Franklin House

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Follow us on Facebook

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

Download directions to our home

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Franklin House

Franklin House

Welcome to Franklin House

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Follow us on Facebook

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

Download directions to our home

FAQs

What facilities does Franklin House provide?

What is Franklin House’s CQC rating?

What types of care does Franklin House offer?

Are there any other Care UK care homes in Greater London?