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As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.
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To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.
Why not give our easy-to-use care home search tool to find your nearest Care UK care home and call our dedicated customer support team about the home you are interested in.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.
If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.
We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.
Whether you are an existing partner or supplier, or a care professional looking to work with Care UK, our team will be happy to assist.
Care UK
Connaught House
850 The Crescent
Colchester Business Park
Colchester
Essex
CO4 9QB (for satnav please use CO4 9YQ)
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Our teams are happy to show you around and help you through your decision
When you contact us about care for yourself or a loved one our friendly team will talk to you to find out what you’re looking for, answer your questions and help you to arrange a viewing.
We recommend that you visit your prospective home so you can meet the team, find out more about life at the home and ask any questions you may have.
I selected Ambleside Care home at first because it was the highest rated care home in the district. However, and much more importantly, when I did an assessment visit, all the staff smiled and said ‘hello’ to me even though they hadn’t seen me before. This has subsequently been borne out on my frequent visits to Ambleside – all the staff smile, give me their time, and make me feel at home. The care shown to my wife has been exemplary, even through her difficult-to-manage times, justifying my initial decision to have her taken care of in Ambleside.
Ambleside, August 2024Relative of a residentUse the find a care home search tool to find a home near you.
Speak to our friendly care support team who can help book a showround of the home at a time convenient to you.
All calls are charged at a local rate and may be recorded for quality and training purposes.