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What others have to say

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Getting regular and honest feedback from our customers gives us a vital health check

Listen to the views of family members of Care UK care home residents

Salisbury Manor is a home from home

Salisbury Manor is a home from home

Oakfield Croft is a perfect choice for a couples

Oakfield Croft is a perfect choice for a couples

Mercia Grange saved my Dad's life

Mercia Grange saved my Dad's life

The staff are so caring at Lonsdale Mews

The staff are so caring at Lonsdale Mews

My loved one settled in well at Llys Herbert

My loved one settled in well at Llys Herbert

There's always something fun going on at Foxbridge House

There's always something fun going on at Foxbridge House

I'm impressed with the care at Field Lodge

I'm impressed with the care at Field Lodge

My mum feels very welcomed at Bishops Manor

My mum feels very welcomed at Bishops Manor

A family atmosphere at Bickerton House

A family atmosphere at Bickerton House

Our recent reviews

Read some of the recent reviews we’ve received from family and residents of Care UK care home residents.

I would like to express our sincere gratitude to you and the wonderful staff at Priors House for hosting our students for the "Postcards of Joy" event. It was truly a heartwarming experience, and our girls had such a delightful time interacting with the residents. There was so much joy in the room and it was clear that both the girls and the residents greatly enjoyed each other’s company. 

Event attendee, March 2025

Thank you and all the staff for the kindness and friendship shown to my mum over the last 3 and a half years. Mum soon settled in at Kingsley and enjoyed having her meals cooked for her. Mum also enjoyed the entertainment, especially the bingo, as it was well organised, and Mum won more than once..

Relative of a resident, March 2025

Chandler Court was our first choice for a care home. I had every confidence he would be looked after well, exceptionally well in fact. The Staff were all brilliant and still are! The food at Chandler Court is exceptional! If a resident has a special request, Chefs will prepare it! My husband loved the food.

Relative of a resident, March 2025

The gift of all at Manor Lodge is that you act both professionally whilst always ensuring the dignity of all residents. Nothing was too much trouble and staff were always on hand to advise and calm with sincere, yet expert words. Furthermore, we always thought we were listened to and involved in all decisions that helped effectively manage and alleviate Mum's symptoms. You worked seamlessly as a team and with other outside healthcare professionals. This, to our way of thinking, is what helped Mum feel so comfortable and we are eternally grateful.

Relative of a resident, March 2025

Thank you to all your incredible staff, from the bottom of our hearts, for the amazing care you gave our darling Dad. We saw very quickly that you instinctively care with big hearts, and have such a warm, natural way with the residents.

Relative of a resident, March 2025

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we’d love to hear from you

Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.


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Our complaints process 

If you would like more information relating to our complaints policy and process  please visit here.

Nearest home

37 Muriel Street, Islington London, N1 0TH

CQC: Outstanding
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care