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Save your shortlisted homes here.

As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.

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What others have to say

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Getting regular and honest feedback from our customers gives us a vital health check

We’d love to hear your feedback and there are lots of ways to get in touch with us

Our contact us page has plenty of information about who to call. If you prefer, you can complete our online feedback form.

What others have to say

Here are just some of the comments we’ve received from family members of Care UK care home residents.

My dad feels at home at Ambleside

My dad feels at home at Ambleside

I feel reassured since Mum moved to Abney Court

I feel reassured since Mum moved to Abney Court

Mum moving to Mountbatten Grange was the best decision we could have made

Mum moving to Mountbatten Grange was the best decision we could have made

I could go back to being a sister when my brother moved into Kentford Manor

I could go back to being a sister when my brother moved into Kentford Manor

Care at Brook Court is truly person centered

Care at Brook Court is truly person centered

The staff are so caring at Winchcombe Place

The staff are so caring at Winchcombe Place

It feels like a family home at Bowes House

It feels like a family home at Bowes House

The food is excellent at Perry Manor

The food is excellent at Perry Manor

Ancasta Grove is my home now

Ancasta Grove is my home now

Bourley Grange is a secure, safe and happy place

Bourley Grange is a secure, safe and happy place

The staff at Heather View are wonderful

The staff at Heather View are wonderful

I have peace of mind since my loved one moved to Chandler Court

I have peace of mind since my loved one moved to Chandler Court

Our first impressions of Sandfields

Our first impressions of Sandfields

Smyth Lodge suits me perfectly

Smyth Lodge suits me perfectly

Our recent reviews

Read some of the recent reviews we’ve received from family and residents of Care UK care home residents.

I just wanted to thank you for helping us with Joy and to say how very much it was appreciated. After a couple of days to orientate herself there was absolutely no doubt that she thoroughly enjoyed her time with you and started to make some good friendships. The staff were faultless and could not have been more caring, friendly and thoughtful.

Relative of a resident, October 2024

Our family would like to say a very big sincere thank you to you for all you support help and care for Mum.

Relative of a resident, October 2024

What a great home. My father is so happy here. Every need is taken care of and the staff are so kind, attentive, and supportive.

Relative of a resident, September 2024

We really struck gold when we found Cedrus House. In the last year we have made so many wonderful memories. We are so very grateful to each and every person at Cedrus House.

Relative of a resident, September 2024

Care, love, kindness and compassion are the hallmarks of Queen's Court. My loved one is happy and content in her new home. She feels seen and accepted by the staff. I recently spent a week visiting my loved one and I was warmly embraced. Staff are on hand to quickly answer any queries one may have.

Relative of a resident, September 2024

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we’d love to hear from you

Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.


Feedback form


Our complaints process 

If you would like more information relating to our complaints policy and process  please visit here.