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Save your shortlisted homes here.

As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.

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What others have to say

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Getting regular and honest feedback from our customers gives us a vital health check

We’d love to hear your feedback and there are lots of ways to get in touch with us

Our contact us page has plenty of information about who to call. If you prefer, you can complete our online feedback form.

What others have to say

Here are just some of the comments we’ve received from family members of Care UK care home residents.

My dad feels at home at Ambleside

My dad feels at home at Ambleside

I feel reassured since Mum moved to Abney Court

I feel reassured since Mum moved to Abney Court

Mum moving to Mountbatten Grange was the best decision we could have made

Mum moving to Mountbatten Grange was the best decision we could have made

I could go back to being a sister when my brother moved into Kentford Manor

I could go back to being a sister when my brother moved into Kentford Manor

Care at Brook Court is truly person centered

Care at Brook Court is truly person centered

The staff are so caring at Winchcombe Place

The staff are so caring at Winchcombe Place

It feels like a family home at Bowes House

It feels like a family home at Bowes House

The food is excellent at Perry Manor

The food is excellent at Perry Manor

Ancasta Grove is my home now

Ancasta Grove is my home now

Bourley Grange is a secure, safe and happy place

Bourley Grange is a secure, safe and happy place

The staff at Heather View are wonderful

The staff at Heather View are wonderful

I have peace of mind since my loved one moved to Chandler Court

I have peace of mind since my loved one moved to Chandler Court

Our first impressions of Sandfields

Our first impressions of Sandfields

Smyth Lodge suits me perfectly

Smyth Lodge suits me perfectly

Our recent reviews

Read some of the recent reviews we’ve received from family and residents of Care UK care home residents.

My sincere thanks to your colleague who took Dad fishing yesterday- the trip sounded so much more than I would have expected, it was a lovely, generous thing to do and so very kind.

Relative of a resident, December 2024

One thing that is clear is that Dad has settled in really well and is being well looked after, he does seem to enjoy the activities and it is a weight off Mum's mind knowing that he is happy and cared for.

Relative of a resident, December 2024

Thank you for your cheerful voices, kindess and support, as we both gained confidence to develop our ways of living with dementia.

Relative of a resident, December 2024

You and your staff couldn’t have been more helpful and welcoming!

Relative of a resident, November 2024

My grateful thanks to Amanda and her staff for the super lunch they did on Sunday for my party. Also, thanks to the rest of the staff who have helped to make my birthday so memorable.

Resident, November 2024

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we’d love to hear from you

Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.


Feedback form


Our complaints process 

If you would like more information relating to our complaints policy and process  please visit here.