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As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.
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To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.
Why not give our easy-to-use care home search tool to find your nearest Care UK care home and call our dedicated customer support team about the home you are interested in.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.
If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.
We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.
Whether you are an existing partner or supplier, or a care professional looking to work with Care UK, our team will be happy to assist.
Care UK
Connaught House
850 The Crescent
Colchester Business Park
Colchester
Essex
CO4 9QB (for satnav please use CO4 9YQ)
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We’d love to hear about your experience – good and bad – of using our services so we can improve what we do.
Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.
If you would like more information relating to our complaints policy and process please visit here.