What is Broadwater Lodge’s CQC rating?

The CQC overall rating for Broadwater Lodge is "Outstanding".

Broadwater Lodge

Q: What is Broadwater Lodge’s CQC rating?

The CQC overall rating for Broadwater Lodge is &quot;Outstanding&quot;.

Trusted to care in Godalming, Surrey
Rated 'Outstanding' by the CQC

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Broadwater Lodge

Welcome to Broadwater Lodge

Broadwater Lodge in Godalming, Surrey, provides award-winning dementia, residential, and respite care for older people.

Most residents are living with dementia, so our expert team looks for ways to make each day fulfilling. Our creative, skilled and compassionate team understand that great dementia care is all about seeing the person behind the dementia. We focus on what residents can do, rather than what they can’t.

Our unique facilities include a pub, cinema, hair salon, sweet shop and vintage-style kitchen. And have you heard about our farmyard? There are pigs, a miniature pony, goats, rabbits and guinea pigs.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Summers Road
Farncombe
Godalming
Surrey
GU7 3BF

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

At Broadwater Lodge we do more than tailor activities to individual residents’ needs – we tailor the environment of the home itself. We’ve adopted chickens to help to bring a resident out of herself and we’ve created a nursery area to tempt a lady out of her room. We stop at nothing to ensure residents are happy and fulfilled in their daily lives.

Activities room
Church Services
Conservatory
Garden
Hair and beauty salon
Library
Lounge area
Minibus for outings
Music room
Pub/ bar
Reminiscence room
Shop

Care at our home

The team at Broadwater Lodge always undertakes a full assessment of every prospective resident before they join us, so we know we can give them the care and support they need.

Types of care offered

Healthcare services

Alternative therapies
Chiropody
Dentist
District nursing team
Movement therapy
Namaste care
Occupational therapy
Optician
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Broadwater Lodge will provide your loved one with care that is completely tailored to their individual needs and wishes.

I’m really proud of the atmosphere we have created at Broadwater Lodge – I’d describe it as a ‘home from home’ and that’s often the first thing people say when they walk through the door. Every day is different here, and that’s down to the work of our three excellent lifestyle coordinators. They do a great job working with the residents, understanding what they want to do and coming up with new and exciting ideas.

Angela BookhamHome Manager
Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Broadwater Lodge care home.

The care staff treat my loved one as an equal, with respect, like a member of their own family. I visit her regularly, so the staff know me well... they are always very welcoming, they stop and have a chat and update me on how my loved one is doing... they really involve me and and treat me just as kindly as they treat the residents. They are very respectful of family members and they make the home as comfortable and inviting as possible for them. It’s a very homely place.

Relative of a resident, March 2024

All of the staff, without exception from top to bottom, are extremely helpful. They are exceptionally patient and when I visit, my loved one is always calm, nicely dressed, well-turned-out, hair done, body clean, and 9 times out of 10 she’s settled. I don't know how they do it!

Relative of a resident, March 2024

There is always plenty for the residents to do, different activities such as cooking, children from the local nursery come to visit, art activities, singers come in, keep fit activities, days out. The staff know my loved one very well, they understand her likes and dislikes, they respect her preferences and they encourage and support her to make the most of all that is going on in the home.

Relative of a resident, March 2024

Everyone is incredibly friendly and the home is very good at managing somebody with anxiety. There is a lot going on at the home and a lot of stimulation for people staying there.

Relative of a resident, August 2023

I think the staff are very caring very sympathetic. They keep me in touch about my wife's health and greet me by my first name.

Relative of a resident, August 2023

Surrey Care Awards 2024 finalist - Care Home of the Year

Surrey Care Awards Finalist 2022 - Team of the Year (Large Provider)

Caring UK Awards 2021 winner - Best Outdoor Environment Award

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 finalist - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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Nearby Homes

Broadwater Lodge

Surrey GU7 3BF

CQC Rating: Outstanding

FAQs

Broadwater Lodge offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, pub/ bar, library, shop, conservatory, minibus for outings, music room, reminiscence room, lounge area and church services.

The CQC overall rating for Broadwater Lodge is "Outstanding".

Broadwater Lodge offers residential care, dementia care and respite care for older people in Godalming, Surrey.

Yes, you can find more Care UK homes in these locations:

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Care homes in Godalming

Broadwater Lodge care home

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Broadwater Lodge

Broadwater Lodge

Welcome to Broadwater Lodge

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Broadwater Lodge

Broadwater Lodge

Welcome to Broadwater Lodge

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Broadwater Lodge provide?

What is Broadwater Lodge’s CQC rating?

What types of care does Broadwater Lodge offer?

Are there any other Care UK care homes in Surrey?