Windsor care home receives Gold Standards Framework accolade

 

A care home in Windsor has been awarded a prestigious accreditation recognising its high standards of care for residents in the later stages of life.

The Gold Standards Framework (GSF) accreditation has been awarded to Care UK’s Mountbatten Grange, on Helston Lane, highlighting exceptional nursing care for residents in their later years of life and support for their families.  

Developed in 2004, GSF is a practical and evidence-based end-of-life care service improvement programme. It is centred around ensuring people live well in the last years of their lives and pass away comfortably in the environment and manner of their choosing. 

Mountbatten Grange achieved the accreditation after demonstrating how team members work closely with residents and their families to understand a person's wishes for their final days. By understanding and implementing these last wishes, the home can eliminate upsetting and unwanted hospitalisations – ensuring residents can pass away peacefully in the place they call home.

Team members also demonstrated their ability to work proactively with local GPs, primary care teams and specialists to provide seamless end of life care. 

The assessment report also highlighted Mountbatten Grange’s holistic approach which ensures that all residents, at whatever stage of life, can find fulfilment. Personal relationships are built with each and every resident to promote comfort and wellbeing, and family needs are also identified – with the home continuing to support relatives after their loved one has passed away. 

Debbie Winwood, Home Manager at Mountbatten Grange, said: “We’re humbled that our work to ensure residents live happy and fulfilled lives, especially in their final days, has been recognised through receiving this accolade. 

“The team puts their all into delivering exceptional care for residents throughout their time with us at Mountbatten Grange, ensuring each and every residents feel their wishes are respected. Our compassionate team ensures residents are treated with dignity and respect as well as offering practical and emotional support to families to help them through this difficult time.

“Our commitment to the best in end-of-life care runs through everything we do, from the handovers we have after every shift, to the regular meetings we have together and with residents and their loved ones, and to the ongoing training our colleagues undertake. We continually reflect on the way we provide care and look for new ways to improve our knowledge and ways of working.

“I’d like to say a big thank you to all the team for their dedication as well as the residents and relatives that make Mountbatten Grange a wonderful place to live. We look forward to continuing to deliver high-quality care across the board.”

Mountbatten Grange is a care home that provides residential, nursing and short-term respite care, as well as specialist dementia care. The home features 72 en-suite bedrooms and enables residents to live active and fulfilled lives while also promoting independence. Mountbatten Grange has its own café, hair and beauty salon and cinema.