Our team at
Millers Grange

Almost all my career has been spent in sales-related roles, I have also owned my own childcare business. Before joining Care UK, I was looking for a role that would allow me to combine all my experience in a sector that fulfilled me on both a deeper and personal level, having been through the process of looking for care for my grandparent. I am proud to be in a role that helps family at what can be an emotional time, providing an empathetic shoulder to lean on and to really listen to their needs. I feel a real sense of pride when I can help a family, both the residents and their loved ones, to overcome any concerns and find a way forward together.

One of the things I love most about this role is chatting with the residents. All sorts of incredible things have happened to them – there’s always something new to learn about their lives and on my morning walk it's great to hear what they are most looking forward to that upcoming day.

When I’m not at work I love spending time with my husband and two girls. I’m also a keen quilter and enjoy making patchwork quilts!

I have spent most of my working career in hotels, restaurants, and heritage sites, so this is my first venture into working in the care environment. This is a whole new challenge for me and after speaking to various people within the company I was absolutely sold on the idea of providing great food, great hospitality and great care.

A massive thing for me is understanding and knowing what residents want, spending time with each individual and having the freedom to express myself.

With Care UK having over 100 sites I am determined for Millers Grange to stand out.

Outside of work I love my spending time with my baby daughter, watching football and of course eating out at as many places as possible.

My work background includes customer services, childminding, domiciliary care and, before joining Millers Grange, I was a cover supervisor at a local secondary school. I actually joined the home as a carer but really liked supporting residents to get involved in activities. When this role came up, I was keen to experience it for myself.

There’s such a friendly atmosphere at Millers Grange, we’re like a big family. I enjoy going around to see all the residents first thing in the morning, finding out how they are and seeing what they fancy doing. I’ll always have lots planned, but it’s important to be flexible to meet residents’ needs.

In my spare time I volunteer as an adult instructor for the Army Cadet Force. I run a detachment for 30+ cadets each week and attend weekends away. I also help with the Duke of Edinburgh Award and do expedition training as part of that. I also play rugby for the Witney Angels ladies team.

I was happy to join Care UK as its core values align with my morals and values.

Before becoming Business Administrator, I worked in receptionist and administrator roles. I have passed NVQ Level 3 in Business Administration.

I have great organisational skills and work well under pressure. Confidentiality and data protection, making sure we comply with GDPR (General Data Protection Regulation), is very important to me.

I love seeing the positive impact we have on residents’ wellbeing. It’s brilliant to make a difference to our residents’ lives and supporting their loved ones. There is nothing better than seeing our residents smile and laugh.

Outside of work I enjoy all kinds of creative interests.

I joined Care UK as it was a great opportunity to help others.

My maintenance role requires me to be flexible, organised, and sociable. Completing tasks in an effective and timely manner is important to me. I love being recognised for doing a good job.

Mornings are my favourite part of the day. It’s always a friendly time seeing colleagues and residents.

Outside of work I enjoy football, DIY, and gardening.

I live close to Millers Grange and always thought the home looked lovely. So, when a housekeeper role came up, I took the opportunity to apply. Since then, I have been promoted to head housekeeper, which has been a real career highlight.

I have been trained as a fire warden and in first aid. I also have a level two qualification in mental health.

To do my job, you need a good eye for details. Being part of a team also means you need to be friendly, helpful and patient because we all need to work together.

Making sure the home is clean, and that laundry is done in good time is very satisfying. It makes everyone happy and I am proud that we can bring joy to residents.

Outside of work, you can find me at the boxing and fitness club my husband jointly owns. I’m there three times a week as club secretary and trustee. I love spending time with my grandchildren too.

When I have time to myself, I also love a good cocktail and like to read, as well as going to the cinema.