Our team at
Metchley Manor

I joined the Metchley Manor family back in 2017, starting as a Receptionist and progressed to Activities Coordinator, six months later. Six years later, I took on a Dementia Coordinator role, and I was fortunate to have undergone a Cognitive Stimulation Therapy and other reminiscence therapies. I was very happy and proud to know that I made a very positive impact on the lives of the residents and their overall wellbeing.

Having taken on the Deputy Manager role, I am on the path to completing my Deputy Manager programme and Level 5 Apprenticeship. I am proud to be a part of the team here at Metchley Manor, maintaining and sustaining excellent person-centred care for all our residents.

The best part of my job is the interaction that I have with the residents and their family members. Listening to and understanding residents’ needs and taking on their feedback allows me to make necessary changes and improvements to enable a more comfortable, safe, and enjoyable stay for them.

Adult care is very close to my heart. I have worked in patient care for more than 15 years now, and I also have personal experience, having gone through a journey of dementia with my mum.

I believe my nature and character fit perfectly with this role. As the Customer Relations Manager, it’s important to be calm, intuitive, empathetic, warm and always joyful. My favourite part of each day is building relationships with families and residents.

I always strive to be the best I can in everything I do. Knowing I work to a high level of professionalism and developing strong relationships with my peers and the families at Metchley Manor make me proud of what I do.

I love that I can make a difference in someone’s quality of life. This always gives me the best job satisfaction.

I come from a musical family, so when I’m not working, I love listening to music and attending live concerts.

I love my role as Lifestyle Lead. It means I can use my creativity and passion for musical theatre in a caring capacity.

I design activities that both entertain and create meaningful memories. For me, every day is an opportunity to bring new and exciting ideas to life. 

My goal is to make sure every resident enjoys rewarding experiences that are delivered with enthusiasm and care. I am continually inspired by seeing the positive impact our activities have on residents. 

I also love working closely with colleagues. We want to create a happy, warm and supportive environment, where relationships are nurtured so that residents and colleagues feel valued and fulfilled. 

I have always enjoyed working in care, as I see the fulfilment and joy in caring for other people. I have experience caring for children with special needs, and now I am proud to be a part of the Metchley Manor family since 2020.

I started working at Metchley Manor as a carer on the reminiscence suite and have progressively worked my way up, with the help and support of the team at the home. As a Dementia Lead at Metchley Manor, I provide support and training in dementia for the team. I work collaboratively with other teams in the home to ensure that residents living with dementia are given high-quality dementia care and enjoy the lifestyle activities that are happening in the home.

Outside of work, I enjoy listening to music and spending time with my family and friends.

I used to work as Head Chef in a busy restaurant in the heart of the business district - I've also cooked for the Eurovision Song Contest and at the G8 Summit for world leaders.

Working at Metchley Manor, I try to mix classic dishes and resident favourites with modern cooking skills, always presenting the food to the highest standards. There's a stigma around care homes and care home food which just isn't true - myself and the team here are working hard to change perceptions with delicious freshly cooked top quality meals. I love seeing my team raise the bar of the dining experience.

As Head of Care, I’m committed to make a positive impact on our residents’ lives. I do this by implementing the best care practices.

Health has always been a big part of my life. I have a degree in Biochemistry and a Master’s in Public Health. In my studies I learned about disease prevention, promoting health and prolonging life. I’m dedicated to preserving and enhancing life through my work at Metchley Manor.

I am passionate about ensuring that every resident receives the highest standard of care.

I bring a comprehensive understanding of mental health care to my role. I have a Master's degree in Mental Health and Clinical Psychology. This has given me a solid foundation to provide effective support and care.

I’m passionate about creating a nurturing environment for the people I care for. Giving high-quality care and support to our residents is important to me. I am proud to be in a team that values compassion and the wellbeing of residents.

The work, colleagues, and residents make Metchley Manor feel like a second home to me.

In my free time, I enjoy drawing and painting. I work with acrylics and water colours. These creative outlets allow me to unwind and bring a sense of balance to my life. Art has always been a source of joy and relaxation for me.

I’ve worked in the care sector for over 10 years, usually alongside individuals living with dementia.

I have a degree in Social Work and I’ve pushed myself to enhance my skills and knowledge. I believe providing person-centred care is the best way to support residents at Metchley Manor.

My approach is to treat others as I would like my loved ones to be treated.

I have always worked in admin roles but working in care has given me much greater appreciation for the work I do. Everything in my role is important – from making sure data is correct to seeing that paperwork is readily available and up to date. I am definitely at my happiest when I know I’ve helped others.

I have an NVQ in Business Administration and have also completed courses in customer service and CLAIT (Computer Literacy and Information Technology).

My role is varied, and you have to be organised. You also have to be kind and respectful to everyone – residents, their families, and colleagues. It’s important to be able to take the initiative too and have excellent attention to detail.

I feel proud to be able to work alongside a team of incredible people who make this home the best it can be, while always striving to do more.

I like to spend my free time with family and friends. I love the great outdoors and a good film too.

I started working here in 2008. Since then I have progressed to Head of Housekeeping, which I love. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of the residents. I have a dedicated team of housekeepers and laundry assistants that provide excellent service, hard work and dedication in order to serve the residents and ensure that the community represents caring and compassionate care within a beautiful environment. Metchley Manor is a very caring community of which I am happy to be a part of.
 

I have been working in the care industry since 2003, and I have held various roles, including being a regional Support Manager and, recently, Maintenance Manager for Metchley Manor.

I truly enjoy my work, as it is a rewarding experience interacting with the residents and the family members, especially when I get to welcome the residents to our home and make sure that their living areas are safe and comfortable. Everyday is different in Metchley Manor. I could be painting a room or even changing a lightbulb in a resident’s room, and it makes my day when a resident is happy with my work.