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Care at
Bickerton House

Trusted to care in Bracknell, Berkshire

Trusted to care in Bracknell, Berkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Discover more about the care we provide

With modern facilities and caring staff, our purpose-built home provides quality-led nursing care as well as residential care, dementia care and short term respite care.

Our care home is designed around resident needs and can support them even if their needs change. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy and make it a sociable place to live.

Here’s a guide to the options we offer at Bickerton House.

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Types of care at Bickerton House

Residential care

When the time comes for your loved one to move to a warm, friendly care home with one-to-one attention around the clock, Bickerton House can help. Our team encourages residents to continue enjoying the lifestyle they love, whilst offering care and support where necessary. This allows you to relax, knowing your loved one is being well looked after. 

Whether your family member loves quizzes, is involved in a community group, or likes a lie in, our team will work hard to accommodate their needs and wishes. The experienced lifestyle team organise a wide range of activities, from handicrafts and film nights to gentle exercises and outings when possible, and every day, our chef prepares delicious, nutritious meal options.

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Nursing care

Our experienced and fully qualified nursing team is here all day, every day, providing clinical care whenever residents need it. With the ability to cope with even the most complex requirements, from heart conditions through to motor neurone disease or parkinson’s, our team tailors their approach to every individual, regularly updating the care plan for ease and accuracy of reference. Working with GPs and specialist healthcare professionals, we ensure your loved one receives the best care possible.

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Nursing dementia care

Our specialist dementia team can look after your loved one, providing professional care and one-to-one assistance with all aspects of their lives.

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Respite care

It can be tiring to care for a loved one at home, not to mention the emotional challenge, so it’s important to allow yourself some time to recover. We offer short term respite care, enabling you to recharge in peace. 

Convalescent care following a stay in hospital can ease the transition back to home life and is also provided by our team at Bickerton House. 

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End of life care

When it comes to end of life care, dignity and respect are crucial aspects, and our teams work sensitively and discreetly with all concerned, including the GP and healthcare professionals. They provide compassionate palliative care, ensuring your loved one is comfortable and as pain-free as possible in their final days.

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Dementia care at Bickerton House

We understand the complex challenges of caring for a family member living with dementia. Helping your loved one live as fulfilling a life as possible, whilst discreetly assisting them with their everyday needs, our specialised team is on hand at all times.

Designed to create a comfortable and safe environment, Bickerton House allows your loved one to retain as much independence as possible, for as long as possible. With enriching activities, such as music, gentle exercise, art and light gardening, you can relax knowing your loved one is being well looked after.

Getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our people and training

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Living well with dementia at Bickerton House

Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus