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Our team at
The Terrace

Trusted to care in Richmond, North Yorkshire

Trusted to care in Richmond, North Yorkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

We take a 'whole home' approach to care at The Terrace. Each of us is passionate about helping residents to live a fulfilling life, so you'll find housekeeping colleagues chatting to residents as they put laundry away together, or carers helping our lifestyle team with activities. We love making a difference to older people's lives.

Judy Wray

Home Manager

Judy Wray

I’ve always worked in residential care – my first job was as an administration and finance assistant at a care home.

That was in the late 1980s. Over the years I’ve gained experience of many of the roles within a care home, from care assistant to finance manager. I’ve been a care home manager since 2005 and have managed a number of homes in and around the north east of England.

My approach as a manager is to make sure every resident is cared for in the same way that you’d care for a member of your own family. I spend as much time as I can with residents, chatting with them in the lounges and dining areas. I have a policy that I spend some time every morning saying hello and catching up with everyone before I get stuck into work.

 

Amanda Moore
Amanda Moore
Deputy Manager

My role is to ensure the team work efficiently and effectively together to deliver the care that we are well known for and proud of.

I’ve achieved my Level 3 qualification in social care and have worked my way up from a part-time Care Assistant to Team Leader and now Deputy Manager. As Deputy Manager, it’s important to be kind and understanding. You also need good leadership, time management and organisational skills.

I’m always proud when I see the enjoyment on residents’ faces. Watching them laughing and enjoying their time here and knowing that I have contributed to that fills my heart with joy. My favourite part of the day is seeing the residents in the dining room enjoying their breakfast and having that first morning chat with them.

When I’m not working, I love to travel the world and see how other people live. I also like crocheting, making jewellery and enjoying a good glass of Rioja while reading a book!

Caroline Hall
Caroline Hall
Lifestyle Coordinator

I worked in care for many years before taking a break when I had my children, but I knew I wanted to come back to care. Now, I’m also a dementia care coach, moving and positioning trainer and Namaste care trained.

In this role, you need to be friendly, calm and caring. It’s most important that you are always there for residents. Seeing the residents smiling and laughing, whether with colleagues, other residents or relatives, is the brightest part of each day. I love that no two days are the same.

I feel proud when I can help build residents’ confidence up. I encourage them with baking, and seeing their smiles when we win the cake competitions is brilliant.

Outside of work, I enjoy listening to music and spending time with my family, especially my grandchildren.

Caroline Mawhinney
Caroline Mawhinney
Head Chef

I’m proud to say that I’ve worked at The Terrace since 1992. I still look forward to serving the residents each day, having a chat with them, and finding a way to make their lives better through food.

There’s always something to focus on, whether it’s developing new menus or finding a way to give an individual resident a personalised experience. When a lady needed to have a soft diet, it meant she was no longer able to eat her beloved bourbon biscuits. I found a way to develop a soft version for her, so she didn’t miss out. 

It was a huge highlight to make it to the 2018 finals of the Care Home Awards in the nutrition and food category. We always consult with residents about what they’d like more of on the menu. Recently they said more ‘good Yorkshire food’, so that’s what we did.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.