Our team at
The Terrace

My role is to ensure the team work efficiently and effectively together to deliver the care that we are well known for and proud of.

I’ve achieved my Level 3 qualification in social care and have worked my way up from a part-time Care Assistant to Team Leader and now Deputy Manager. As Deputy Manager, it’s important to be kind and understanding. You also need good leadership, time management and organisational skills.

I’m always proud when I see the enjoyment on residents’ faces. Watching them laughing and enjoying their time here and knowing that I have contributed to that fills my heart with joy. My favourite part of the day is seeing the residents in the dining room enjoying their breakfast and having that first morning chat with them.

When I’m not working, I love to travel the world and see how other people live. I also like crocheting, making jewellery and enjoying a good glass of Rioja while reading a book!

I worked in care for many years before taking a break when I had my children, but I knew I wanted to come back to care. Now, I’m also a dementia care coach, moving and positioning trainer and Namaste care trained.

In this role, you need to be friendly, calm and caring. It’s most important that you are always there for residents. Seeing the residents smiling and laughing, whether with colleagues, other residents or relatives, is the brightest part of each day. I love that no two days are the same.

I feel proud when I can help build residents’ confidence up. I encourage them with baking, and seeing their smiles when we win the cake competitions is brilliant.

Outside of work, I enjoy listening to music and spending time with my family, especially my grandchildren.

I’m proud to say that I’ve worked at The Terrace since 1992. I still look forward to serving the residents each day, having a chat with them, and finding a way to make their lives better through food.

There’s always something to focus on, whether it’s developing new menus or finding a way to give an individual resident a personalised experience. When a lady needed to have a soft diet, it meant she was no longer able to eat her beloved bourbon biscuits. I found a way to develop a soft version for her, so she didn’t miss out. 

It was a huge highlight to make it to the 2018 finals of the Care Home Awards in the nutrition and food category. We always consult with residents about what they’d like more of on the menu. Recently they said more ‘good Yorkshire food’, so that’s what we did.