Care at
Scarlet House

Residential care

Ensuring that every resident is treated as an individual, our lifestyle team takes time to get to know your loved one’s preferences and interests. Care plans are then personalised around their needs, from the hobbies they wish to continue to preparing their favourite dish, just how they like it.

Stylish bistro-style dining rooms and comfortable cosy lounges are great for socialisation, and our very own cinema, coffee shop and hair salon provide that extra element of luxury.

Nursing care

At Scarlet House your loved one can continue living here even if they need nursing care. Our team are experienced in caring for a variety of complex conditions including multiple sclerosis, parkinson’s disease and motor neurone disease. With GPs and specialist medical professionals working closely alongside us, a regularly updated care plan will address your loved one’s specific needs.

Respite care

When looking after your loved one at home, it’s easy to forget to care for yourself. Providing expert short term respite, we give you the chance to recharge your batteries, knowing your relative is being well cared for. With our convalescence stays, we can also ease the sometimes stressful transition between a hospital stay and returning home.

Nursing dementia care

Highly trained, the team at Scarlet House has all the skill and experience to provide expert clinical care for complex dementia needs, which means your loved one doesn’t need to move to another nursing home when their condition progresses. This continuity of care allows a calm and reassuring environment, with familiar faces and unbroken routines.

End of life care

With our empathetic approach and years of training, we can support you and your family through this emotional time. Your loved one’s palliative care plan will provide reassurance and comfort during this period.

Getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide. 

“I looked at a few care homes in the area, but Scarlet House ticked all the boxes. Luckily they could accommodate my dad at very short notice. I have to say that the care he received was first class, and the staff were always very caring and helpful with my dad and his visitors. I can only thank all the wonderful staff at Scarlet House for all they have done for my dad and allowing me to relax in the knowledge that he was being well cared for.” K S (Son of a Resident)

Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

Our people and training

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs, domestic and maintenance teams, we will go the extra mile to build strong relationships.

Liane, our domestic colleague has been shortlisted for an individual award hero from Love Laundry Awards in 2024, due to her working tirelessly to ensure the residents’ laundry requirements are met as well as going above and beyond by undertaking repairs if she notices clothes need repairing.

Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.