Riverside

We’re proud to be recognised by the Veteran Friendly Framework for our high standards of person-centred care for veterans.

The Veteran Friendly Framework (VFF) is a collaboration between Armed Forces charities Royal Star & Garter and Royal British Legion, and NHS Veterans’ Covenant Healthcare Alliance (VCHA), with funding support from the Armed Forces Covenant Fund Trust.

To achieve the Veteran Friendly status, homes are required to meet eight standards. These included: noting Armed Forces status within care plans; addressing social isolation; and signposting to support services, such as their local Royal British Legion branch, and other charities that provide support for veterans or partners of veterans.

Kathryn Glass, VFF Project Lead at Royal Star & Garter, responsible for supporting and assessing care homes going through the scheme, says “This is a great commitment to continuous improvement in the delivery of person-centred care for veteran residents and their partners. This programme will benefit both current and future residents, along with current and future team members, who are able to access enhanced training and guidance to better engage with the unique military experiences that residents and partners have lived through. Being a VFF care home means that there is an increased understanding and recognition for the veteran community”.