Our team at
Oakfield Croft

I have ten years’ experience working as a Client Relations Manager, both in the UK and in the US. I chose to join Care UK because of its reputation and commitment to putting residents at the heart of everything – a value that mirrors my own beliefs.

I feel passionate about delivering high quality care. I admire Care UK’s focus on continuous improvement and innovation in its provision. It is about making sure everyone receives tailored support. I also heard great things about the team culture at Care UK. I feel excited about contributing my skills and experience and being part of that.

I believe that to do this role well, you need to have compassion, empathy and genuinely want to make a positive difference to someone’s life. Providing care means truly understanding the needs and feelings of those we support.

Patience and strong communication skills are equally important too. People have different needs, so you need to listen and communicate effectively. You also have to be adaptable and resilient – unexpected challenges happen regularly in care.

I feel proud to be able to help others, knowing that whatever happens, we can help residents live fulfilling lives. In one example, I was able to help a family choose the right home and care for their father. They were completely overwhelmed and unsure about what to do.

I made sure to listen to their concerns and understand their father’s needs, which included medical care too. He thrived in our care and his family were so happy and relieved, knowing that he was able to live with dignity and independence. It is moments like this that you really appreciate and understand just how important what we do is.

Outside of work, I love music, singing and the theatre and I’m no stranger to grabbing the mic in a karaoke session. When I’m not belting out tunes, you’ll find me hiking or hanging out with my husband and friends.

I have worked in care since 2020 with a previous role as a dementia specialist. I believe to be successful in this role you have to be kind, caring, patient and understanding.

My favourite part of the day is putting smiles on residents faces and being creative. I love knowing that I work in a beautiful environment, making sure I host activities that residents at Oakfield Croft will love and enjoy and most important making them happy.

Outside of work, I like to spend time with my daughter and love a bit of shopping!

I can definitely say that joining Care UK has been a career highlight. I was encouraged to apply for the role by friends who saw I had the right skills and felt I could make a positive impact.

I’m incredibly grateful for the nudge because it is such a great opportunity to use my passion for food in a way that makes a meaningful difference to people’s lives. We make sure that residents receive meals that are both nourishing and tailored to their dietary needs. As a team we work really hard to make mealtimes enjoyable while supporting residents overall health and wellbeing.

We have a strong team here and it is so rewarding when we receive positive feedback from residents, it’s a great motivator for us to keep doing what we do.

I love baking and if I get the chance to, it’s my favourite part of the day. I find great joy in creating homemade treats, it brings that extra little bit of comfort and happiness to residents.

Outside of work, I appreciate quiet moments and enjoy simple pleasures. Being able to unwind and relax helps me recharge and feel prepared for the next day.

I joined Care UK because I wanted to start a new role. I love that every day in a care home is different.

In the lifestyle team, it’s important to be happy, fun loving, caring, friendly and passionate.

It’s my job to look after residents and interact with their families and friends, and it’s a career highlight that I get to make residents happy with different activities. I’m proud that I make a difference and residents’ and families’ lives.

When I’m not working, I enjoy spending time with my family and shopping.

I have always been interested in the way businesses are run and, seeing how successful Care UK is, I decided to apply for the Receptionist/Administrator role when the home opened. After a year in that role, I moved into my current position as Business Administrator. When I was offered this role it showed me that a year of working hard and pushing myself to learn and develop had paid off.

My favourite part of my day is seeing the residents and making them smile. It’s very rewarding knowing that we are in this job for them. Seeing them happy makes everything worth it. Residents do become like family.

I think a good Business Administrator should be organised and empathetic, and good at multitasking. Focus, patience and a big smile help too! A lot of the role is task-oriented, but it’s also about building relationships with people. I enjoy getting to know new residents, relatives and colleagues, and I’m looking forward to helping to make Oakfield Croft as successful as it can be.

Before joining Care UK, I was a hotel housekeeper for ten years. My previous experience has given me a great foundation and I have been able to build on this since joining the Oakfield Croft team.

I got on really well with the last head housekeeper and she became a mentor, giving me the opportunities to progress into this role, which has been very rewarding. When I was promoted to head housekeeper in May 2024, it was such an honour and a career highlight.

To carry out this role well, you have to be organised and have strong leadership skills. Good communication is essential too, so that you can effectively motivate your team. Being detail orientated is paramount as you need to make sure cleanliness and maintenance are upheld to the highest standards.

I take great pride in maintaining a clean, safe and welcoming space where everyone feels comfortable and at ease. Creating a homely atmosphere is key to supporting quality of life. I am also really proud of the brilliant and strong team here, it’s wonderful to see colleagues grow and succeed.

Outside of work, I cherish the time I spend with my family. I am also a big bingo fan, it’s a fun way to relax and enjoy some friendly competition.

I joined Care UK for its fantastic reputation for care and quality – and its values were very close to my own. It also has a beautiful portfolio of new-build homes, including Oakfield Croft. These are beautiful places to live and work.

In this role you need to be a master of multi-tasking, so it’s important to be able to stay focused and calm. You need good problem-solving skills, a good understanding of fire safety and of electrical systems and construction.

I’m enjoying building robust and productive routines and procedures into maintenance at Oakfield Croft. As this is a new home we have a great blank canvas to work from. I get huge satisfaction from fixing any problems and making the home safe and comfortable for residents. I love spending time with residents, chatting to them and listening to their stories about work or how things used to be. I’ve learnt a lot from them.

In my spare time I like to unwind by watching films, enjoying long walks and spending time with my two daughters.