Our team at
Ladybrook Manor

I am the first point of contact for individuals and their families enquiring about their care options. I am proud to invite people to a tour of our community and make sure they leave with all the relevant information, having seen and experienced Ladybrook Manor for themselves. The most rewarding part of my role is supporting families and individuals, and being able to guide and counsel them during what can be a very emotional journey.

I feel very privileged and honoured to be part of this experience and to help in the process of making the decision to join our community. Seeing new residents flourish and make new friends is the most rewarding element of my role.

I have worked at Ladybrook Manor for 12 years, starting as an Activities Assistant and working within other departments. I have been the Activities Co-ordinator for the past seven years, and I enjoy my days at Ladybrook Manor working with a great team and wonderful residents.

My everyday aim is to fulfil residents’ days by planning and delivering activities that show off their talents, hobbies and interests, or bringing new experiences to the community. Although the residents have taught me a great deal, too!

I am passionate about supporting the older generation to live life to the full, and it is very rewarding to see residents at Ladybrook Manor smiling and laughing each day.

My life outside of work is spent with my little boy, Billy, and my fiancé, Mark, creating moments and special memories as a family. I love to socialise with family and friends and I also love a trip abroad and camping weekends.

As a team leader, it’s important to be kind, caring, have good listening skills and be able to empathise and support all people.

My favourite part of the day is the morning, when the residents are getting up and looking forward to the start of the day. When I help to make a difference to a resident’s day, no matter how big or small, I feel proud of what I do.

Outside of work, I enjoy spending time with my family and friends. My daughter, my partner and I are huge football fans! I also like to run regularly and enjoy listening to music.

I first started working at Ladybrook Manor in 2015, but in 2020 I left for six months. When I returned, I became a Senior Care Assistant, and I’ve worked my way up to be promoted to Team Leader, which has been the biggest highlight in my career.

In my role, I provide care to the best of my ability and promote residents’ dignity and independence. As a Team Leader, it’s important to have great leadership and communication skills. You also need to be caring and passionate and be able to work well in a team and individually.

I love to see the residents happy and make them smile. I work hard to ensure that each day at Ladybrook Manor is the best it can be for them, and I’m proud to know that I’m doing my very best to ensure they are safe, happy and well cared for.

When I’m not working, I enjoy going to Dance Fit at the gym, baking and spending quality time with my family.

It's my responsibility to look after the fabrication of the building and its systems at Ladybrook Manor, and to ensure that any emergencies relating to these are responded to efficiently.

In my role as Maintenance Coordinator, it’s important to be skilled in planning and preparation, able to respond to and resolve emergencies and willing to help other departments within the community by being approachable and a good team player.

It’s always nice to see the residents enjoying the community and seeing them all smiling and enjoying life. I take pride in knowing that residents, visitors and colleagues are all safe within the community, and that the home is kept to a high standard.

In 2023, it was a huge career highlight to achieve my five-year service award with Care UK, and I look forward to continuing to enjoy my role within Ladybrook Manor.

Outside of work, I love the great outdoors and spending time with my wife and two children. Whether it be walking, paddleboarding or camping, it’s just great to get away and enjoy the fresh air. I also love watching rugby union and socialising with family.