Our team at
Jubilee House

Working in a care home is a great way to meet people from all walks of life. Residents, relatives and colleagues alike are very approachable and have a happy, caring and positive approach. I really appreciate how each day is different, and I love how residents can really make you smile. I’ve been working here for nearly ten years, so I must enjoy it! 

I have a degree in business administration, which has given me important skills required for my role, but it’s also necessary to possess those transferable ‘human’ traits like initiative, compassion, patience and good communication and organisational skills.  

I’ve worked in business development in private healthcare, in hotel management and hospitality recruitment. While moving into the adult social care sector is quite a change for me, Care UK is a market-leading company. I liked its ethos of ‘fulfilling lives’ and I fancied learning new skills and challenging myself in a new environment.

I think my personality and skills lend themselves well to this role at Jubilee House. You need to be an energetic ‘people’ person able to build strong, trusting relationships with residents, relatives and colleagues in the home. Having empathy and compassion is vital too because families are often under huge pressure when they get in touch for the first time. It’s up to me to allay their worries, give them the information they need and support them to make the right decision for them and their loved one.

The best part of the day is when I get to walk around the home and see what’s going on. It’s brilliant to see residents happy and doing lots of different activities. My day also involves liaising with families and building strong links with the community. It’s varied and always interesting! 

I love caring for older people, and I’m a big music fan, so one of my favourite parts of my job is doing music sessions with the residents. Music is a very powerful way to connect with the past and everyone enjoys a good sing-song and remembering old songs. Seeing the residents having fun, laughing and smiling makes my day.

A number of the residents at Jubilee House are living with dementia, so being able to be with them in the moment and having compassion and patience is all-important. Care UK provides great training in all aspects of care, including dementia, and it’s been fascinating to learn about this condition. I’m looking forwarding to continuing to develop my knowledge and skills in this area so I can provide even better support to residents.

In my spare time I like to unwind in different ways, including baking and spending time in the garden. I’m also a keen karaoke singer!

I used to work at the Royal Surrey Hospital, where I was head chef, and I joined Jubilee House in 2018. There was a great atmosphere here, and I was impressed by the team. I wanted to be involved in delivering great service to residents.

I love what I do, and I’m always learning here – it’s non-stop. Care UK provides superb training for chefs in everything from creating soft and fortified foods, to chocolate craft.

As I continue in this role, I’m looking forward to developing my skills and supporting residents and my colleagues in any way I can. I’m very happy to be using my skills to ensure residents have the nutrition and hydration they need to stay happy and healthy. 

I did my nurse training in the Philippines and then worked in a hospital before moving to the UK. When I moved to the UK I worked as a carer while I did UK nurse training. I joined the Jubilee House team nearly ten years ago; I love being part of our close knit home family and I’m very proud that, through hard work and determination, I’ve got to where I am today.

Jubilee House is a very special place. It feels like a second home to me now. The management is superb and the support Care UK provides is excellent. Our team cares so much for the residents, and also for their loved ones. Empathy is all-important: we understand how difficult it can be for family members when their loved ones go into a care home. Our team supports family members every step of the way.

In my spare time I love gardening, growing colourful plants and vegetables – nothing beats veg you’ve grown yourself and having a colourful display of plants in the summer time. 

The Infection Prevention & Control (IPC) Champion’s role is to establish and maintain a high standard of hygiene and cleanliness so that residents and colleagues in the home are kept safe. They ensure that all colleagues are well trained in infection control and are on hand to ensure the team are working to the highest standards.

I joined Jubilee House having gained experience in another care home, as well as from working in luxury hotel settings.

As Head Housekeeper, it is essential to have good leadership skills and a willingness to lead by example. You feel good seeing the results of your hard work, achieving results, and turning this home into a homely environment.

Each day I enjoy helping residents and staff in the home. It brings me joy to have conversations and interactions with residents whilst I’m doing my job.