Our team at
Heather View

I love being part of Heather View family. I enjoy the time I spend with residents, their families and my colleagues.I always strive to bring a smile to people's faces, and I'm focused on keeping the home's standards at the very highest level.

Being a nurse gives me the opportunity to help other people and to grow and develop in ways that are consistent with my values.I love being able to empower others to speak up for themselves, and to help them to live with dignity. I'm proud of the impact that I can have - I remember a resident's family member contacting me to tell me the difference I'd made to her mother throughout her time at the home. It's those moments that make what we do worthwhile.  

I joined Care UK in 2021 with a strong sales, events and programme management background. I was working at West Sussex County Council in schools across the country, when a friend of mine who worked for Care UK and always told me how much she loved her role said a similar role had come up at a nearby home, so I knew I should apply immediately.

As a CRM, you need to have strong people skills, including understanding and empathy, organisational skills, sales experience and the ability to multitask and work at a fast pace. I love that this role is so full on and fast paced. I enjoy the variety in the role and working with such an amazing team, families and residents.

I love helping people find a safe place for their loved ones, often at a time of crisis. I find it heart-warming that I can give comfort and understanding to people at such a stressful and often confusing time. I love seeing new residents settle in and enjoy their new lives, and it is so rewarding when they tell us how happy they are to be here.

When I'm not working, keeping myself fit and healthy is extremely important to me. I am ladies vice-captain of my local running club and enjoying running for pleasure and racing for my club. I also enjoy kick boxing and pilates on a weekly basis, along with walking and running with my cocker spaniel Jinx.

I joined Care UK after hearing great things from people’s personal experiences. Before becoming Lifestyle Lead at Heather View, I was a carer for a lady living with dementia.

The most important part of my role is supporting residents during activities and engaging them in the things they enjoy and choose to do. In this role, you need to have good listening and communication skills, empathy and respect for individuals’ rights and their independence.

Making memories with residents is my favourite part of my working day. I feel proud whenever I see residents enjoying themselves, and knowing that I make a difference to their lives is a huge highlight in my career.

When I’m not working, I enjoy walking, seeing live music and spending time with my family.

I’m a Registered Nurse, and before joining Care UK in August 2020, I worked in A&E at Brighton University Sussex Trust. Before this, I spent my nursing career working on respiratory and specialist cardiac wards.

You need to be kind and caring, hardworking and passionate, and enthusiastic and willing to learn as a Clinical Lead. You also need to listen to others, have good time management and be good at leading a team.

I love to teach others. Learning and developing is something I have always enjoyed as it ensures best practice is upheld for all residents. I love sharing experiences with my team and helping them to manage different situations effectively.

Heather View promotes professional development, and the team has helped and supported me to develop my career. They encourage everyone to be involved in a range of learning opportunities to enhance their knowledge and skills.

Outside of work, I love spending time with my family and friends. I’m a huge pet lover and enjoy anything to do with animals. I also love surfing, so I spend a lot of time in Devon and Cornwall.

I joined Care UK in 2023 after spending 25 years working in various top-end establishments, including private homes, restaurants and hotels. I even worked in Brazil as a private chef to a rock star.

I enjoy the work life balance I have with Care UK, and the knowledge that a job well done is reflected in the wellbeing of the residents.

A Head Chef must have a commitment to high standards in the kitchen, an understanding that individual needs are important and good organisation skills.

I love delivering the food to the residents and meeting them with a smile every day, and I look forward to continuing to raise standards and provide a better service.

Outside of work, I like to cycle, throw boomerangs, cook and spend time doing crafts and bird watching with my kids.