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Our team at
Harcourt Gardens

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Meet our friendly care team

Managers, carers, nurses, chefs, maintenance people, administrators and housekeepers – it takes a large team of dedicated, hardworking people to keep our Purley care home running smoothly. Explore these pages to meet our team.

Jill Pollard

Home Manager

As home manager, the most important part of my role is to make sure residents are well and feel safe.

It is a role that takes a lot of strength and a level head. It also needs you to be fair and impartial.

Being able to spend time with residents and their friends and relatives is one of my favourite parts of the day. It is wonderful to see residents smile. It also fills me with pride to know that families trust us to care for their loved ones.

I have a level five qualification in management and leadership, but I’ve also worked in care for 25 years. During that time, I was nominated by Plymouth City Council as a leader in care, which was a career highlight. I chose to join Care UK because it feels like an innovative organisation.

Outside of work, I really value my family time, it really is the best thing ever.

Lisa Addyman
Lisa Addyman
Deputy Manager

My role is to support and guide colleagues so that residents feel safe and well cared for. We are a dedicated team, and it makes me proud, knowing that we have built good relationships with residents and their families.

To work in care, you need to be caring, a good listener and have empathy. Being organised and able to forward plan are essential skills too.

I have a level three in health and social care, but I previously worked in retail management. I chose to work in care because I enjoy being able to make a positive difference in people’s lives. I love nothing more than to chat with residents to make sure we’re doing everything we can to help them live a fulfilling life at Harcourt Gardens.

In my spare time, I like walking, socialising and shopping. Being with my family is very important to me too.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.