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Our team at
Glastonbury Court

Trusted to care in
Bury St Edmunds, Suffolk
Rated 'Outstanding' by the CQC

Trusted to care in
Bury St Edmunds, Suffolk
Rated 'Outstanding' by the CQC|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes in the UK|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

Our people – whether they’re managers, carers, nurses, chefs, maintenance people, administrators or housekeepers – are here to make your loved one’s life at Glastonbury Court the very best it can be. On these pages you can find out more about our passionate, quality-focused team.

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Ana Mihai

Home Manager

Ana Mihai

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams.

I’m very pleased I did.

I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in and it’s a huge privilege to work here and be leading the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.

In this role it’s important to be open and honest, a good listener and to treat everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat, and helping to resolve any worries they have

In my free time I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.

Julia Alcock
Julia Alcock
Deputy Manager

I joined Care UK in 2015, initially working as a business administrator at Hartismere Place. I joined the team at Glastonbury Court when the home opened in January 2016.  In early 2018 I became deputy home manager, which enables me to work even closer with our residents – something that’s very important to me. I’m so lucky to have been able to work up the ranks in a place I love and call my second home!

When I’m not at work, I love to cook, watch films and period dramas and I walk my dogs in the forest. I’m kept busy with all my pets: I have two labradors, a bearded dragon, parakeet and three puffer fish, which all need looking after. I’m also passionate about elephants and collect all sorts of things related to them. 

Bonnie Hall
Bonnie Hall
Customer Relations Manager

From the moment I saw this role advertised, I knew I had to apply! I love Care UK. The homes are beautiful and extremely well run, with dedicated teams always striving for the best for the wonderful residents. The biggest highlight of my career was taking the leap into working in the care sector from corporate banking. Every day is so rewarding.

In this role, you need to be welcoming and warm, show empathy and understanding and love people. My favourite part of my role is being able to support families to make the right decision for their loved one at what can be a very vulnerable time. I take great pride in showing families around the home and seeing how delighted they are with what we can offer.

I’m proud to build wonderful relationships with residents and their families. Helping them find their forever home and being on hand at any point through their journey is the most important part of my role.

Outside of work, my interests are quite simply my family and cooking. We have a little girl who has just started school, and we cherish family time together. I love to cook and will always, without fail, cook a roast dinner on Sunday for us all to enjoy!

Trudy Jennings
Trudy Jennings
Lifestyle Lead and Dementia Champion

I have an extensive background in care; I used to support people with learning difficulties before changing to dementia care. In 2016 I became part of the team at Glastonbury Court care home, and I really love my job. Each day I’m greeted by smiles from the residents as they ask what’s planned for the day.

 A good lifestyle lead is kind, caring and always goes above and beyond to make a difference for the residents we care for. I enjoy working here, and when I won the RCS Dementia Champion award in 2019 it was a huge highlight for me.

David Brand
David Brand
Head Chef

I’ve been a chef for 19 years in various venues and establishments and at various levels. Most recently, I was working as a freelance chef. I decided to join Care UK because of the great hours they offered me for my home life.

In a Head Chef role, you need to have a cool head, be a strong planner and have a good attitude. My favourite part of the day is when the team arrives and we work together to keep and improve our kitchen’s high standards. I feel proud of what I do whenever I receive good feedback from residents and colleagues.

When I’m not working, I enjoy watching ruby and the NFL.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.