Our team at
Chandler Court

I have 20 years of experience working within care homes and in home care. After a period of working arranging home care, I realised that a care home was where I wanted to be again.

Chandler Court is a beautiful care home with an excellent and caring team – I'm very proud to introduce Chandler Court to prospective residents and their family members, as well as the local community.

As Customer Relations Manager, my most important role is building relationships and seeing the positive difference we make to people’s lives. No two days are the same, and I love the variety and unpredictability. In this role you need to be friendly, positive, compassionate and caring, as well as level-headed, adaptable and approachable.

Talking to residents and their family members and introducing them to our home makes me proud of what I do, and seeing residents enjoy life at Chandler Court makes me feel fulfilled.

I have three dogs, so walking is a big part of my family’s life outside of work. We like to discover new places as well as walk our favourite local routes. We all love camping holidays, dogs included!

I studied Marketing and Management at University and having worked in healthcare for the past two years in a pharmacy and vaccine centre, I thought this job would be great for showcasing my skills and learning new ones.

Care UK appealed to me as a great place to work because they are the most awarded care provider in the UK. The wishing tree initiative really drew me to this role, as it seemed so rewarding to be able to help make residents’ wishes come true.

As Lifestyle Lead, I play an important role within the home, helping to make a difference in residents’ daily lives with meaningful activities they can look forward to. In this role, you need to be organised, patient and have a strong willingness to help people – residents and colleagues. It’s also important to have an outgoing personality and to get stuck into the role.

Supporting residents with activities is my favourite part of each day. Seeing them smile and get involved in something fun is the reason I applied for this role!

When I’m not working, I enjoy watching and performing theatre. I’m a big theatre nerd, and a highlight for me was directing High School Musical on stage in Leicester!

I studied at Birmingham College of Food and did an apprenticeship at Ramada Hotels, now Hilton Hotels, where I was trained on the job. Before joining Chandler Court, I was a Head Chef at a contract caterer, but I wanted to try something different and work somewhere where I could really make a difference.

I think you need to be enthusiastic, patient and above all else enjoy what you do as a chef. Listening to and understanding the residents’ needs and making sure I'm doing everything possible to make them happy is the most important part of my role.

I love seeing the meals out on the floor. Mealtimes are a lot of the residents’ highlights of the day, and it’s good to see them happy. Knowing that I've impacted people’s lives for the better makes me proud of what I do.

A career highlight was winning Chef of the Year at the Care UK Stars Awards 2022.

When I’m not working, I enjoy listening to music and watching most sports.

I’ve worked for Care UK since 2013. Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges. 

It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families. 

But what I enjoy most about working here is being able to make residents smile. That makes my day – it’s what delivering great care is all about.  

I started at Chandler Court in 2018. I started my care journey as a Care Assistant in domiciliary care and, after a few years, I wanted a new challenge but still within the care industry. When the job of Head Housekeeper became available at Care UK, I knew that this was the right, new challenge for me and I’m so glad I took the leap.

As the Head Housekeeper, I need to make sure I have a keen eye for detail to ensure that residents have a lovely clean home to live in. But, more importantly, I also need to be able to communicate to residents effectively and I like to ensure that I’m making a difference to their lives.

One of my favourite parts of my role is building the relationships with residents and making them laugh.

In my spare time I like to listen to music and spend time with my family. I also like to travel to different countries and learn about other cultures