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Senior team appointed at new Thame care home

A new care home in Thame has announced the appointment of its senior team.

Care UK has appointed Carolann Hinson as the Home Manager to lead the team at Cuttlebrook Hall, on Stock Road, when it opens in September.

With over 26 years of experience in the health and social care sector, Carolann began her career as an at-home carer, before moving on to care for older people in a care home setting. Having worked for Care UK for five years previously, before leaving to pursue a managerial role at another care provider, Carolann was keen to re-join Care UK as an integral part of the new home.

Passionate about building strong relationships with residents, over the years Carolann has worked to implement a method of working which enables team members to spend more time with residents and less time in the office. Not only has this increased job satisfaction for the team, but it has ensured residents are receiving the highest standard of care and support, being able to have more one-on-one conversations with team members, taking part in more activities and receiving more personalised care. 

Commenting on her new role, Carolann said: “I’m delighted to have been appointed as the Home Manager for Cuttlebrook Hall.

“I feel incredibly privileged to be taking on this role – as part of the leadership team, one of my key focuses will be ensuring Cuttlebrook Hall is both a great place to work for the rest of the team, as well as being somewhere residents are proud to call their home.”

Barbara Howlett has been appointed as Customer Relations Manager (CRM). Barbara will be the first point of contact for all potential residents and their relatives, ensuring a smooth process for all, from showing a family around the home, to supporting their loved one to move in. 

Bringing over six years’ experience to the role, Barbara was drawn to Care UK for its reputation of high-quality care, as well as the opportunity to be part of the home from the beginning, creating a warm and welcoming environment from the get-go. 

Passionate about building lasting relationships, Barbara’s favourite part of the working day is getting to meet residents and their relatives, as well as getting out into the community and making connections with local groups and organisations.

Barbara said: “I’m excited to be starting this new role and to help families find the right care and environment for their loved ones – picking a care home is an important decision and I’m keen to support future residents to feel informed, safe and welcomed when they walk through our doors.

“I can’t wait to start welcoming the first residents and making their experience as seamless as possible – from their initial contact to helping them settle into their new home.”

Angela Zuraw, Regional Director for Care UK, added: “Cuttlebrook Hall marks an important investment for Care UK, and we’re thrilled to have Carolann and Barbara on board.

“Every detail of the home has been considered to provide the highest standards of care, but having the right team is key to the overall experience for the residents. Carolann and Barbara have plenty of experience, passion and empathy and I’m confident they’ll be a fantastic new addition to the Care UK family.

“I’m looking forward to working with Carolann and Barbara to appoint the rest of the team ahead of the home opening this autumn!”

Following the opening of the marketing suite, those keen to find out more about Cuttlebrook Hall can now book a show round of the new home and meet the team.

Designed to enable residents to live active and fulfilled lives, while also promoting independence, Cuttlebrook Hall is set to open in September 2023. The care home will incorporate space for hobby and leisure activities and include its own cinema, hair salon and café.

Open to new residents

1 Stock Road, Eastern Bypass, Thame, Oxfordshire, OX9 3FU

Cuttlebrook Hall

CQC Rating: Not yet inspected
  • Residential care
  • Dementia care
  • Respite care
  • Nursing care
  • Nursing dementia care
  • End of life care
  • Day club

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