Twickenham care home wins national award

Home news

Sep 16, 2020

A care home in Twickenham is celebrating after winning a highly-coveted national award. 

Care UK’s Whitefarm Lodge, on Vicarage Road, won ‘Best for Non-Clinical Facilities’ at the Care Home Awards thanks to its team members’ involvement in the Namaste Care programme.  

An annual celebration, the Care Home Awards recognise and reward excellence and innovation in UK care home management, operation and delivery, and this year took place virtually. 
The Namaste Care programme, which has been designed to enable people with advanced dementia to feel loved and recognised as individuals, was piloted by Care UK in 2019, and rolled out across a number of care homes, including Whitefarm Lodge. 
Judges were impressed by the rigorous training team members went through in order to host Namaste Care sessions, where small groups of residents living with dementia take part in special activities in a relaxing setting, including massages. Since the pilot was completed, team members at Whitefarm Lodge have been dedicated to training more colleagues, so more residents can benefit from the programme. 

Shane Cosgrove, home manager at Whitefarm Lodge, said: “We are thrilled to have won ‘Best for Non-Clinical Facilities’ at this year’s Care Home Awards. There was tough competition, which makes this achievement even more special to us.

“Ever since the Namaste Care programme has been introduced, the whole team has worked incredibly hard to become Namaste Care Practitioners and have delivered sessions for small groups of residents up to five times a week – with some fantastic results for those living with dementia. We’ve had really good feedback from residents as we extend the sessions out to those with less advanced dementia, or who have other care needs. They appreciate that there’s dedicated, uninterrupted time set aside for quiet one-to-one interaction. 

“The past few months especially have been challenging for everyone at the home, so I know this award means a lot to the team and I’m delighted to see their efforts rewarded.”

Whitefarm Lodge care home has been designed to enable residents to live active and fulfilled lives, while also promoting independence. The home incorporates space for hobby and leisure activities and offers the highest standards of care, including residential and dementia care.

For more information about Whitefarm Lodge, please call home manager, Shane Cosgrove, on 0333 321 8390, or email shane.cosgrove@careuk.com

For more general information, please visit careuk.com/care-homes/whitefarm-lodge