Local care home wins big at business awards

Home news

Oct 15, 2019

A care home in Banbury is celebrating after a team member won a regional award.

Marisa Ramos, customer relations manager at Care UK’s Highmarket House, on North Bar Place, won the Banbury Women in Business Award in the ‘going the extra mile’ category.

The Banbury Women in Business Awards aims to recognise the very best of the business women in the local area, with the ‘going the extra mile’ category specifically focusing on excellent customer care. Marisa lives this value everyday supporting residents and their families at a crucial point in their care journey, while ensuring loved ones are given the best possible care every step of the way.   

Marisa said: “I’m so grateful to be recognised for my work this past year. I always aim to provide a high standard of customer care for residents and their relatives, which involves going the extra mile. I truly believe it’s the little things that make the difference.”

Jo Pohl, home manager of Highmarket House, said: “Marisa has always set a fantastic example for other team members. She genuinely cares about the residents, chatting to them frequently and getting involved in activities. We are all so proud of her for winning this thoroughly deserved award. Well done Marisa!”

Highmarket House is a state-of-the-art care home which provides full-time residential, dementia, nursing and short-term respite care. The home, which features 73 en-suite bedrooms, has been designed to enable its residents to live active and fulfilled lives, while also promoting independence. The care home incorporates space for hobby and leisure activities and includes its own cinema, hairdressing salon and café.

To find out more about Highmarket House care home, call 01295 297 652., or email Marisa Ramos, customer relations manager on marisa.ramos@careuk.com

For more general information visit careuk.com/highmarket-house