Appleby House celebrates outstanding results

Home news

Jun 19, 2019

Appleby House has celebrated its ‘outstanding’ rating from the Care Quality Commission (CQC). 

Residents and the team at Appleby House invited the local community to join the Mexican-themed party with bubbles and a live performance from a Mariachi band to mark the occasion.

The home is the only care home in Surrey to receive a rating of ‘outstanding’ in four of the categories, giving them an ‘outstanding’ rating overall, after the team were highly commended in the inspectionreport.

Shona Bradbury, home manager at Appleby House said: “We haven’t stopped smiling since being awarded the ‘outstanding’ CQC rating, and wanted to invite the local community to celebrate with us.

“We were delighted to bring everyone together for an afternoon of celebrations. We’re the first home in the county to hold this accolade and the party was an excellent way to mark this special occasion.” 

During the inspection, team members were applauded for their exceptional response to people's emotional needs. Team members in all roles were highly motivated and provided support in a kind and compassionate way that exceeded expectations. One relative told the inspectors, "There's not one team member here that I don't think truly cares or sees this as just as job."