Our team at
Bishops Manor

Caring has always been part of who I am. I'm a qualified nurse, having earned my degree in 2012 and spent a significant amount of time working in acute care across hospitals in the Midlands. I also had the privilege of caring for my grandmother as her full time caregiver, stepping away from work to support her during that time. In 2022, I joined Bishop’s Manor as a nurse and since May 2023, I've had the honour of serving as Deputy Manager.

I love overseeing the care at Bishop’s Manor, where nurturing both our residents and our team is at the heart of everything I do. We have won awards for our dedication and I’m so proud to be part of this family, where residents’ well-being is our core focus. My goal is to create a positive, supportive environment for everyone here, with good energy flowing through our team.

Outside of work, I love cooking wholesome meals and making nourishing soups, spending quality time with family and exploring the countryside on long, refreshing walks. I’m also a huge Harry Potter fan and have a cherished crystal collection that fills my home with warmth and calm.

Being part of Bishop’s Manor lets me fulfil my calling as a caregiver and every day I’m grateful to help create a place that feels safe and like home for our residents and team members.

I’m Annette, the Lifestyle Lead at Bishop’s Manor. Originally from a small mining village near Sherwood Forest in Nottinghamshire, I moved to Birmingham 36 years ago. 15 years ago, I found my true calling as an Activity Manager and I haven’t looked back; one of the proudest moments in my career was being part of a team that won the award for Best Dementia Team in the UK. Supporting people to live with purpose and joy is a deep passion of mine and I find incredible fulfilment in my work.

With an intuitive, empathy-based approach, I connect with each resident through kindness, patience, music, laughter and a healthy dose of banter. Creativity and uplifting energy are at the heart of everything I do, shaping an atmosphere that brightens the day for residents, team members and visitors is important to me. I’m passionate about changing the perception of elderly care, showcasing how vibrant and fulfilling life can be for seniors. My activity program is colourful and engaging; yes, there’s room for bingo, but we go far beyond that! Boxercise is a huge hit with our residents and our singing performances, armchair travel experiences and global cuisine tastings spark joy and awaken the senses.

As a certified Namaste practitioner and coach, I lead and coach on gentle, sensory based practices designed to soothe and engage, creating special moments that honour the individuality of each resident. We are most certainly not your average care home and I’m incredibly proud to be part of a community that offers enriching day to day experiences. I’m also proud to support fellow Lifestyle Leads within our organisation, sharing best practices and coaching on the most effective, compassionate approaches to resident engagement.

I have always had a passion for food and have wonderful memories baking with my grandma. I studied catering for three years at the Birmingham College of Food, and then my career began in gastro pubs. I have been a chef for over 10 years, and I thoroughly enjoy working in the care sector.

Working at Bishops Manor, I love learning new cuisines for residents and cooking for different faiths and cultures. I enjoy the buzz and pace of working in our busy kitchen, and love that everyone pulls together to deliver excellence for the wonderful residents and their family members. I am very proud of my team.

Food has a powerful ability to bring families together, and if there is ever a special occasion being celebrated in the home, my team and I are more than happy to accommodate any special requests, including birthday cakes for residents. We always accommodate the themes and flavour preferences residents have. I always enjoy speaking with residents and their family members – you can find me in the kitchen!

I joined Bishop’s Manor in 2023, bringing with me nearly two decades of experience in care. Recently, I am honoured to achieve my Dementia Care Coach award and I’m delighted to make a positive impact here.

My background in mental health and dementia care guides me each day as I support our residents, their families, and my wonderful colleagues. Building meaningful relationships with each resident, their family members and my colleagues is central to my work. Helping our residents live with purpose is at the heart of everything I do and I believe that engaging in meaningful activities is key to creating moments of purpose and joy each day.

While I primarily focus on the dementia floor, I love supporting the entire home, which truly feels like family to me. Recently, I was awarded a Customer Service Award based on feedback from family members, this recognition that means the world to me. I’m grateful to be part of the Bishop’s Manor family and to contribute to our residents' lives in such a meaningful way. I especially love celebrating birthdays! If you have any special requests, just let me know and we’ll do our utmost to make those wishes come true.

I qualified as a nurse in South Africa in 1978 and moved to the UK in 2000 to continue my nursing career.

My career in the UK started within a high-dependency unit, nursing older people living with dementia. Over the years, I have gained extensive experience in both mental health and dementia care which has lead me to be able to deliver high-quality care in these areas is something I am passionate about and committed to providing.

I believe in leading by example, treating each resident with the respect and dignity they deserve. Building strong, compassionate relationships with residents, their families, colleagues, and the GPs and professionals who support us, is central to the care we provide.

I find that a bit of friendly banter goes a long way in keeping us all smiling and I enjoy bringing warmth and energy to our team. I also love to cook, dance, and sing.

I feel really proud to be one of the nurses in charge of supporting residents living with dementia at Bishops Manor, and I have worked here since the doors first opened. It is the little joys that help create a welcoming atmosphere for everyone here at Bishops Manor.

With over 20 years of experience as a Care Home Administrator, I’ve had the absolute pleasure of working at Bishops Manor since the day we opened. I proudly lead our administration and reception team and am actively involved in recruitment and selection, a part of my role that brings me great joy; there’s nothing more rewarding than welcoming new team members and watching them flourish as part of our happy family. I’m incredibly proud to say that our culture of warmth and support has led to high staff retention.

Our management team is incredibly cohesive, each bringing a wealth of experience and a shared commitment to excellence. I’m known as the “mother of the team,” a role I cherish as I support each and every one of our outstanding staff. Together, we create an environment filled with joy, compassion, and dedication to our residents, who brighten our lives every single day.

For me, working in the care sector is more than a career, it’s a rewarding journey where I get to see our residents happy, engaged, and feeling safe in our beautiful home. We really are one big family and I am fortunate to be part of this remarkable community and from the very start. Please don’t hesitate to reach out if you need any assistance from me or my team we’re here to help.

I joined the Bishop’s Manor family in November 2016, just before we opened in January 2017 and I have cherished every moment of working here.

Supporting our residents and their families, our visitors and my coworkers is something I love about my role. No two days ever feel the same and I am proud to have received a number of awards for my customer service delivery; I strive to create memorable experiences and moments for everyone.

There is nothing more fulfilling than witnessing our residents living with purpose and I am lucky to work as part of a dedicated front of house team. We very much look forward to welcoming you to our fabulous community.

I’ve been a qualified nurse since 1992. Since Bishops Manor opened in 2017, I’ve had the privilege of caring for our residents as one of the Nurses in charge on the ground floor. I also support other households whenever needed, ensuring that all of our residents receive the care and attention they deserve.

What makes my role so special are the small, meaningful touches that bring comfort and joy to our residents, whether it’s buttering someone’s toast just the way they like it, helping them look their best with a favourite lipstick, spritzing their much loved fragrance, or simply upholding their dignity in everything that we do. I am deeply committed to creating a warm, family like atmosphere that makes Bishops Manor feel like home for everyone. My values of respect, compassion, and pride in my work are central to both my home life and my professional life and I am proud to be a member of the Bishops Manor family.

Lily is our very own furry ambassador, here to spread joy and love to everyone she meets! As Canine Relations Manager, Lily’s job is to make residents and team members feel welcome and cherished. She’s affectionate, gentle and always ready for a belly rub.

While Lily absolutely adores her human friends, she can be a little bit protective of her space when other dogs pass by. You may hear her bark, but rest assured, her bark is all for show as Lily is all about kindness and would never bite!

When you see Lily around, don’t hesitate to stop and say hello and she’ll happily accept a treat or a friendly stroke. She's a beloved member of our team and her big heart helps make this place feel like home.