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Care at
Priors House

Trusted to care in
Royal Leamington Spa, Warwickshire
Rated 'Outstanding' by the CQC

Trusted to care in
Royal Leamington Spa, Warwickshire
Rated 'Outstanding' by the CQC|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes in the UK|Discover why Care UK is trusted to care by over 9,000 families

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Discover more about the care we provide

At Priors House, we deliver award-winning residential, dementia, respite and nursing care and we put your quality of life at the heart of everything we do. we provide round-the-clock care in a friendly, supportive environment.

From the moment your loved one moves in, we will get to know them well, from their health needs to their life history, passions and preferences, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life. As one of the largest and most trusted residential care providers in the UK, you can trust Care UK to look after your loved one’s every need, tailoring their care accordingly.

Finding the best care home for your loved one can be daunting, with many factors to consider. To help you with this search, this guide explains the care offered by Priors House.

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Types of care at Priors House

Residential care

With a variety of engaging activities, there’s no end of interesting additions to your loved one’s busy lifestyle. There are art and music sessions, gentle movement and dance classes to keep them active -  why not enjoy our cocktail evenings and pub nights. Our cafe is at the very heart of the home, which is a great place for a catch up over a cup of tea and a slice of cake. For quality quiet time, why not browse our well-chosen selection of books and films? 

After a busy day, your loved one can retire to their own bedroom, decorated to a high standard and home to familiar belongings. You’ll have complete peace of mind knowing that your loved one’s never far away from a sympathetic member of our qualified team.

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Nursing care

Our highly qualified nursing team provide care for a variety of complex conditions including multiple sclerosis, stroke, parkinson’s disease and motor neurone disease. We’ll work closely with GPs and specialist medical professionals to create a comprehensive bespoke plan tailored to your loved one’s needs.. At no time of the day or night will they be without full access to one of our capable colleagues.

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Respite care

For hard-working carers looking after a loved one at home, our short-term respite care options are just the thing to provide a well-earned break. Let us take over for a while, so you can enjoy some much-needed ‘me time’ and recharge emotionally and physically from the great work you do. Our friendly team is also able to offer convalescent care for those needing extra TLC following a hospital stay.

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End of life care

When your loved one reaches the end of their life, our empathetic and experienced team is here to help ensure that this emotional time passes as smoothly as possible for your loved one, and for you and your family. We’ll provide the finest in palliative care to create a calm and comfortable atmosphere.

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Care Fit for VIPS

We are proud to have been internally accredited with the evidence-based, person-centred ‘Care Fit for VIPS’ developed by dementia experts at The Associate of Dementia Studies at The University of Worcester. The framework is centred around valuing those living with dementia, treating everyone as an individual, showing empathy towards those living with the condition, and recognising the need for a stimulating social environment.

Award-winning Dementia care at Priors House

Our caring and experienced colleagues learn all they can about your loved one, tailoring every aspect of their care and lifestyle to their unique needs and interests.

At Care UK, we’re trained in the latest dementia care approaches, thanks to our partnership with the Association for Dementia Studies at Worcester University, and a Dementia Coach in each home supports all colleagues to deliver high quality care.

Our home is designed to the latest dementia standards, with its own café, hair salon, and cinema. Our state-of-the-art care home offers safe and stimulating dementia care. You can even help your loved one to personalise their room with familiar furniture, pictures and photographs, and to fill their memory box outside their room with special items.

Getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.

“Dignity, care and respect has been shown at every point during my mother's care at Priors House. A truly dedicated team who clearly care passionately about their residents." G B (Son of Resident)

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our people and training

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual, and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus