Our team at
Cavell Court

I joined Care UK in 2014, as I wanted to work for an organisation that lives by its values and puts people, both residents and employees, at the heart of everything they do. 

I think it’s important to be a good listener in this role, never make assumptions and ask the right questions, in order to understand what people are looking for in a care home. I really enjoy meeting new residents and welcoming them into our beautiful care home. My favourite part of the day is getting to know each resident and learning about their life experiences.

At Cavell Court, I’m keen to dispel the myths and misconceptions that many people still have about care homes, and to let people see for themselves the expertise of our team, the high standards we all adhere to and the quality of activity based care that we provide. Our aim is to promote independence and support residents to lead happy and fulfilled lives.

I have worked for Care UK since March 2022, and have progressed through from a Carer, to Team Leader, to Lifestyle Lead. I am also the Colleagues Voice Champion where I support & deliver changes to make Cavell Court an even better place to work.

I am really passionate about making a difference to residents, and ensuring they fulfill their lives throughout their time at Cavell Court. Getting to know the residents and their families, and building on these relationships is always an honour.

When I am not at work, I have two children so we enjoy our time together and make lots of memories.

I’ve worked in catering for 16 years, and I hold a Level 3 qualification in hospitality and catering. In my last role, I was working as Head Chef for a steak and seafood restaurant group. I was keen to join Cavell Court because I’d previously worked for Care UK and love the atmosphere of the home.

As Head Chef, you need to be organised, approachable and work well under pressure. The most important part of my role is making sure everyone is eating a nutritional and balanced diet.

I enjoy mealtimes in the home and seeing people enjoying the food we deliver. It makes me proud of what I do, especially residents with adapted diets, such as soft food diets, enjoying their meals.

I’m a father of two, and I enjoy spending time with my children outside of work as well as fishing.

I have two decades’ experience of working in care homes, as well as in the recruitment of nurses and care assistants. I’ve even commissioned and run a small residential home. I also worked in the Family and Children department at Norwich Crown Court.

I joined Cavell Court in May 2018. I enjoy the atmosphere of care homes, and getting to know residents and their families, and I was keen to work in a new home that was doing great things.

Day to day, I love welcoming visitors and new residents to the home and helping them to get settled quickly. I enjoy spending time with residents and learning more about them. Seeing the people we care for looking happy, making new friends and enjoying their life at the home brings me a huge amount of job satisfaction.

Throughout my career I’ve gained experience in many face-to-face customer service roles. Previously, I worked as a civil servant and for the NHS.

In my Receptionist/Admin role at Cavell Court, I enjoy meeting and getting to know residents and their families. I feel it’s very important to greet everyone with a smile and welcome them to the home. This represents the warm, friendly and happy place the home is. My colleagues and I work hard as a team to achieve our goal of creating a safe, secure and happy environment.

When I’m not at work, I enjoy spending time with my family and grandchildren. I love to walk regularly, especially along our beautiful Norfolk coastline. I also love to swim a couple of times a week if possible. Socialising with my friends is very important to me, and we often lunch together, or if I get the chance, I really enjoy dancing!

I joined Care UK from my previous role as a retail manager because I was looking for a new challenge. In this role, you need to take a hands-on approach and be able to plan, make decisions and adapt quickly. Communicating well and supporting the team are also important.

I love spending time with the residents and working together with my team. I’m so proud when my team is willing to go above and beyond to fulfil our standards for residents in the home. Every working day is a highlight in my eyes.

When I’m not working, I enjoy spending time with my family, especially my grandchildren.

I joined the team at Cavell Court in 2021. My background has always been in construction, but recently it has been focused on property and garden maintenance.

To do well in this role, you need to be adaptable, knowledgeable, kind, and considerate. I always recommend to new starters to ask plenty of questions when they join, as there is so much to find out.

So far, my biggest challenge has been getting all our compliance checks and tests completed as well as any repairs that crop up.

The best part of my day is when the hot trolleys come off the suites, it’s then my time for some extremely nice food as our chef create some fantastic meals at Cavell Court.

When I’m not working, I enjoy the countryside and nature. I’ve also been a Beaver Scout leader for over 25 years.