Martlet Manor

Trusted to care in
Haywards Heath, West Sussex

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Martlet Manor

Welcome to Martlet Manor

Our purpose-built care home in Haywards Heath, West Sussex, provides quality care for older people in luxurious surroundings. The dedicated team offer residential care and specialist dementia care. We also deliver around the clock dementia care, short term respite care and sensitive end of life care.

Martlet Manor has its own café, hair and beauty salon, cinema and lovely gardens. Every aspect of your loved one’s care and lifestyle is tailored to their precise needs, wishes and preferences. Our passionate team will get to know your loved one well, and will work together to ensure that your loved one is always happy, safe and cared for.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Butlers Green Road
Haywards Heath
West Sussex
RH16 4DA

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Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Carers café – free event at Martlet Manor

Join us for our regular support group at Martlet Manor on the first Thursday of the month, 10.30am - 12.30pm.

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Carers café – free event at Martlet Manor

Tai chi and a cup of tea - free event at Martlet Manor

Every second Friday of the month, 2pm - 4pm, we invite family carers and their loved ones to enjoy a relaxing session of Tai Chi.

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Tai chi and a cup of tea - free event at Martlet Manor

Have a look around our home

At Martlet Manor residents are free to enjoy the facilities as they wish, including a cinema room, hair salon, café and our beautiful gardens.

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A tour of Martlet Manor

Life at our home

At Martlet Manor we believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. We get to know your loved ones interests and plan activities to suit them, from music sessions and quizzes, to pamper afternoons and live entertainment.

Activities room
Cinema room
Couple's suites
Family guest room
Garden
Garden view rooms
Hair and beauty salon
Library
Lounge area

Care at our home

Martlet Manor care home not only provides a full range of care services, but the experienced team will get to know your loved one and create care and lifestyle plans that meet their precise needs.

Types of care offered

Healthcare services

Alternative therapies
Chiropody
Dentist
District nursing team
Movement therapy
Namaste care
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Martlet Manor provide your loved one with care that is completely tailored to their individual needs and wishes.

I enjoy helping the team to progress in their careers while ensuring that they’re delivering the best quality care.

Sarah BarrettHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Requires improvement

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Martlet Manor care home.

The staff are always very approachable if the residents or families have any concerns. They welcome our thoughts and views on things and have a willingness to engage. We are always made to feel very welcome whenever we visit, everyone knows who we are and who we are there to see, and they call us from time to time to make sure we are happy with everything.

Relative of a resident, March 2024

The staff are extremely friendly and always on hand to help and cheer people up if they're having a bad day. My loved one gets upset when we leave and the staff distract her and get her laughing, they genuinely want to make her happy. She always has something to do, plenty of things going on in the home, they bring in entertainers and the staff provide all kinds of activities... my loved one gets involved with the gardening club, which she loves.

Relative of a resident, March 2024

The home is very well run! It's a new home in excellent condition and has good facilities, a nice cafe and bar area for residents and relatives to use. The standard of care is top notch, everyone is friendly and they act in the best interests of the residents, often going above and beyond what you might expect. The food is excellent, my loved one was underweight when she moved into the home and has gained now. The staff do regular checks and provide good support when needed, including with personal hygiene. I have every confidence in the care that is provided, I'm kept well informed and they have been nothing but responsive to my loved one's individual needs.

Relative of a resident, March 2024

Mum is very happy in the home, the staff, the quality of food and the rooms are great.

Relative of a resident, August 2023

The staff are phenomenal - so caring, personable and treat my parents with such dignity. Nothing is too much trouble for them and the actual home is superb. It is a beautiful place.

Relative of a resident, August 2023

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Martlet Manor care home.

Haywards Heath care home enjoys a day of sport with the local community

With the Olympics underway, a local care home decided to kick off their own summer of sport with a special version of the Games.

91-year-old retired Wimbledon umpire rallies care home residents together for their own tournament

A Haywards Heath care home hosted a tennis-themed party to honour a former tennis umpire who officiated at Wimbledon.

West Sussex care homes host sports days for local community

With the Olympics fast approaching, local care home residents are limbering up for their very own sporting tournament.

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 finalist - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Retirement home options

As you age, you might consider a new living arrangement. Discover what retirement homes are and how they differ from other facilities, like care homes.

What are live-in and domiciliary care?

Domiciliary care, or home care, is when a paid carer lives in or regularly visits your home. Find out if this type of care is right for you.

How to care for someone with Parkinson’s

Parkinson’s is a condition that leads to problems in the brain, causing people to have issues with their movement. It’s a progressive disease, which means it...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

UpCountry Garden Centre & Bakehouse - Haywards Heath
Wings Aviation Museum - Brantridge
The Bay Tree - Haywards Heath
Tulleys Tea Room - Crawley
Notcutts Garden Centre - Ditchling

Nearby Homes

FAQs

Martlet Manor offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, cinema room, library, family guest room and lounge area.

Martlet Manor offers residential care, dementia care, respite care and end of life care for older people in Haywards Heath, West Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in West Sussex

Care homes in Haywards Heath

Martlet Manor care home

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Martlet Manor

Martlet Manor

Welcome to Martlet Manor

At a glance

Carers café – free event at Martlet Manor

Tai chi and a cup of tea - free event at Martlet Manor

Have a look around our home

A tour of Martlet Manor

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What others have to say

What's going on

Haywards Heath care home enjoys a day of sport with the local community

91-year-old retired Wimbledon umpire rallies care home residents together for their own tournament

West Sussex care homes host sports days for local community

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Martlet Manor

Martlet Manor

Welcome to Martlet Manor

At a glance

Carers café – free event at Martlet Manor

Tai chi and a cup of tea - free event at Martlet Manor

Have a look around our home

A tour of Martlet Manor

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What others have to say

What's going on

Haywards Heath care home enjoys a day of sport with the local community

91-year-old retired Wimbledon umpire rallies care home residents together for their own tournament

West Sussex care homes host sports days for local community

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Martlet Manor provide?

What types of care does Martlet Manor offer?

Are there any other Care UK care homes in West Sussex?