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The Willows

Trusted to care in Middlesbrough, Cleveland

Trusted to care in Middlesbrough, Cleveland|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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The Willows

Welcome to The Willows

Our modern, purpose-built care home and we offer nursing, residential, respite and day care for older people who are living with dementia. We also provide sensitive end of life care.

The Willows is a purpose-designed single storey care home. Each of our large, comfortable bedrooms has en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections.

Outside, our attractive courtyards have colourful hanging baskets and plenty of sitting areas for residents to enjoy. Our sensory garden has edible plants chosen for their fragrant smells and different textures. It’s a garden that can be enjoyed by all residents.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Woodside Resource Centre
Cavendish Road
Middlesbrough
Cleveland
TS4 3EB

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CQC Rating
Good
Availability
Open to new residents

Life at our home

At The Willows we get to know each person we care for well so we can personalise the care they receive to their needs. We encourage residents to stay active and independent, enjoying interests and outings that are meaningful to them. We organise a range of activities including music sessions, coffee mornings, armchair fitness, baking, therapy pet visits and gardening.  

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  • Garden
  • Garden view rooms
  • Hair and beauty salon
  • Namaste room
Life at our home
Life at our home
Life at our home

Care at our home

Our team provides a full range of care for people who are living with some form of dementia. Our team receives the latest training so that we know we're giving residents the best care possible. 

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Care at 
The Willows

Healthcare services

  • Chiropody
  • Dentist
  • Namaste care
  • Optician
  • Pharmacy service

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at The Willows will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

As a home manager, I think it’s important to be passionate about the residents in your home. That way you’ll always ensure that they receive the best care. I aim to be a role model for the team as well. If they see you rolling up your sleeves and helping, they’re likely to go the extra mile too. 

Julie GregoryHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Willows care home.

Everyone knows me by name. As soon as I walk in I ask them how my loved one is and they can always tell me what she has done that day and how she is feeling.  We have family members day, so you get connected to other family members with that, which is really nice. Every member of staff, carers, catering, everyone knows who you are and who you visit. They make you feel at home.

Relative of a resident, March 2024

Excellent staff, excellent facilities. They genuinely care about the residents and they anticipate problems before they happen. Wonderful people! The care team are very well trained, very skilled at there jobs. They work really hard to get to know each resident and meet their needs as best as they can. It's very personalised care, everyone is on first name terms, they take time to know and interact with the residents and they support them to stay in the best possible mental and physical state.

Relative of a resident, March 2024

It's a really friendly place, they've created a lovely, homely atmopshere in there and we are made to feel welcome any time. Everyone is so lovely, and so considerate of us all as a family. They know just how to interact with our loved one, and they treat us the same way... they always come and speak with us and we've developed a good relationship with them all. They know about us as a family and they can talk with our loved one about us, which is lovely.

Relative of a resident, March 2024

It has got one of the nicest atmosphere - they treat my dad with respect and dignity. They call if there is anything. I am absolutely confident that my dad is getting the best treatment possible.

Relative of a resident, August 2023

I am really pleased with the care, everything that she is getting. I am happy and she is happy.

Relative of a resident, August 2023

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Dorman Museum - Middlesbrough
  • Transporter Bridge - Middlesbrough
  • Stewarts Park - Middlesbrough
  • Ormesby Hall - Middlesbrough
  • Millennium Bridge - Thames Embankment, London
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

The Willows

1

Cleveland TS4 3EB

CQC Rating: Good
The Willows

The Willows

1

Cleveland TS4 3EB

Nearby homes

FAQs

The Willows offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden and hair and beauty salon.

The CQC overall rating for The Willows is "Good".

The Willows offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Middlesbrough, Cleveland.

Yes, you can find more Care UK homes in these locations:

Care homes in Cleveland

Care homes in Middlesbrough