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To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.
Seeking care for a loved one
Why not give our easy-to-use care home search tool to find your nearest Care UK care home and call our dedicated customer support team about the home you are interested in.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.
If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.
We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.
Quality of life - that’s what living at a Care UK care home is all about
Meaningful lifestyles
With your help, we get to know everything we can about your loved one, so that we can make every aspect of their time with us enjoyable and meaningful. We call this meaningful lifestyles.
A unique and tailored lifestyle
Our person-centred approach to care means our teams learn about your loved one’s family and friends, jobs, hobbies, routines, holidays – even their favourite foods. This information is captured in a life history book that forms the basis of their care. We want to know the smallest details: the sort of bread they like, their favourite perfume or cologne. When we know the smallest things, we can make the biggest difference.
Each of our homes has a dedicated Lifestyle team that organises live entertainment, outings, care home activities and other experiences tailored to your loved one’s interests and hobbies. Every home colleague plays an important role in supporting your loved one to enjoy meaningful one-to-one interactions. A chat with a favourite carer or helping the head housekeeper to do some dusting can make a resident feel special and valued.
Use the find a care home search tool to find a care home near you.
Living with independence and choice
Maintaining routines and a sense of purpose are vital for an older person’s wellbeing. We support your loved one to live as independently as possible, making their own drinks if they wish, helping with the washing up, or even taking part in colleague recruitment. Some residents take on roles, leading a dance class, becoming head gardener, or helping the maintenance team.
And if your loved one wishes to continue visiting their local place of worship, or a group in the community, we’ll support them. We use positive risk-taking to promote freedom and choice.
Our good to go guide contains lots of tips to help you and your loved one plan trips out together.
Meaningful lifestyles at Care UK
Enjoy superb facilities…
Every Care UK home is unique and many have their own café, cinema room, hair and beauty salon, even their own bar or pub. Others have adapted spaces to create garden rooms, shops and sensory rooms - like at Parsons Grange. We can even create spaces themed around travel, DIY, a children’s nursery – whatever residents need or want. This ensures that residents can still enjoy an enriching lifestyle.
Many homes also have wonderful gardens. One of our homes, Broadwater Lodge, even has its own farm, Coogers farm, home to a pony, two sheep, two goats, five pigs and a flock of chickens!
Our purpose-built care homes are designed to make residents feel pampered, comfortable and safe, all while receiving expert care. Read more about our luxury care homes.
… plus fun and creative activities
The sky is the limit when it comes to the activities your loved one can enjoy. With everything tailored to residents’ interests, every home has a different and ever-changing programme. Some of our homes run fantastic arts activities, while music sessions, dancing and live entertainment are popular in others.
Seated exercise classes take place in most homes, and some homes have a strong fitness focus. At Mowat Court in Stonehaven, residents have enjoyed swimming sessions and dementia-friendly yoga. One gentleman has taken his love of walking to new levels – exploring different Scottish cities on foot.
Pub quizzes, afternoon teas, wine and cheese evenings, themed days, fundraising, and intergenerational activities – the list of activities goes on.
The activities team have gone above and beyond.
Relative of a resident at Manor LodgeJanuary 2024
Take a look at our weekly activity plans to help give you a taste of what life is like in our homes:
Here are 11 activities you can try with your loved one.
Making wishes come true
Care UK residents still have goals and wishes they want to achieve. In most homes there’s a wishing tree where residents can hang their written wishes of the things they’d like to do. It’s our privilege to make these happen.
The lifestyle teams in Care UK homes are passionate about offering residents a wide range of engaging activities to enjoy. These include:
Reminiscence-themed activities, like music sessions and baking
Gentle exercise classes, such as dancing, yoga and seated exercise
Arts and crafts
Games, puzzles and quizzes
Gardening
Visits from entertainers
Outings
As part of our person-centred care approach, we get to know individuals and tailor activities to their hobbies and interests, so no two care homes offer the same activity plan.
At Care UK, we know it’s important for older people to stay active and engaged with their favourite past-times and to also have the opportunity to try new things.
Activities that are focused on reminiscence can help stimulate memories for older people, especially for those living with dementia. Gentle exercises can help them stay fit and active, and arts and crafts activities, such as knitting, drawing or flower arranging, can help them maintain motor skills and coordination.
Puzzles and quizzes can also be beneficial by boosting cognitive function, while group activities like gardening and games offer opportunities for social connection.
Activities provide residents living in a care home with opportunities to stay mentally and physically fit, to meet people and try new things and to find purpose doing what they love. Whether it’s live entertainment, an outing to a special place or simply a chat with a carer, activities make life in a care home more enjoyable and meaningful.
For people living with dementia, activities offer them an opportunity to reminisce about their past and relive special memories. Activities can also help people living with dementia to have more meaningful conversations or provide them with an opportunity to relax.
Meaningful activities are activities that help older people to enjoy their time and connect with others by doing the things they love. They’re tailored to individuals’ hobbies, interests and level of need.
Examples of meaningful activities are:
Revisiting favourite hobbies and past times, such as knitting, drawing or other crafts
Spending time outdoors in nature, such as birdwatching, walking or gardening
Listening to favourite music or watching a much-loved film to evoke memories
Cooking a favourite meal to reminisce, stay active and encourage those with little appetite to eat
Maintaining a sense of purpose by living as independently as possible, for example helping with the washing up or leading a class
Achieving lifelong goals through our wishing tree initiative
Activity plans are created by our lifestyle teams to incorporate the favourite hobbies and pastimes of residents living in the home. By getting to know individuals’ likes and dislikes, colleagues can provide person-centred activities that help residents to live fulfilling lives.
Residents who have a keen interest in gardening, for example, are supported to help with pruning and weeding, while those who enjoy keeping busy in the kitchen can get involved with baking sessions or meal preparation.
