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Trusted to care in Richmond, North Yorkshire
Trusted to care in Richmond, North Yorkshire
At The Terrace we provide a range of quality care services for older people in beautiful surroundings. Our skilled and experienced team offer permanent and short term residential and dementia care.
The Terrace is a Victorian building and retains its ornate stonework and high ceilings. Each bedroom is different: some are very spacious, some offer fantastic countryside views while others open onto our gardens and have their own patio area.
There are also different communal spaces where residents can socialise with friends and visitors, take part in activities or spend some quiet time reading and relaxing. We even have a bar and our own hair salon. Our gardens are a big feature of our home, perfect for the summer.
The Terrace is officially a ‘Veteran Friendly Framework’ accredited care home, recognising our best practice and highest standards of care for the Armed Forces community.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
Maison Dieu
Richmond
North Yorkshire
DL10 7AX
Join us to mark the 80th anniversary of VE Day on Thursday 8th May 2025 from 7pm.
At The Terrace there's always a choice of activities for residents to enjoy. We organise everything from quizzes and baking to arts and crafts. And if your loved one wishes to, they’re welcome to pop into town to go shopping, we’ll support them to do whatever they wish.
All the care we provide at The Terrace is person-centred, meaning that your loved one is at the centre of all aspects of their care. They make decisions on how they want their care, and their everyday life.
Read moreEvery day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at The Terrace will provide your loved one with care that is completely tailored to their individual needs and wishes.
My approach as a manager is to make sure every resident is cared for in the same way that you’d care for a member of your own family. I spend as much time as I can with residents, chatting with them in the lounges and dining areas. I have a policy that I spend some time every morning saying hello and catching up with everyone before I get stuck into work.
Judy WrayHome ManagerHere are just some of the comments we’ve received from family, friends and residents at The Terrace care home.
There is a high quality of care. When I am there and staff come to look at his legs or feet it is always done in a nice manner that treats him with respect.
Relative of a resident, August 2023They have a good range of activities, something for everyone. They invite me to join in if there is something going on when I visit, so I'm occasionally found singing and making greetings cards… they make me feel welcome and it's fun.
Relative of a resident, March 2024There is a happy feel to the place and the staff always appear to be in good spirits. My loved one is treated as a human being, which is not the case everywhere. I'm not able to visit as often as I would like, but they call me regularly to let me know how she is doing, and right away if there are any issues. It's just a nice environment, she's safe and well looked after... they have her wellbeing at heart.
Relative of a resident, March 2024The professionalism and kindness of staff is out of this world. From before Day 1, from the moment we first contacted the home to come and look around, it’s been marvellous and continues to be. I can’t speak highly enough of the staff that work at the home. It’s the fact they hug the residents and they're kind to them, sit and talk to them and genuinely treat them like a member of the family.
Relative of a resident, March 2024I think they are very caring. They genuinely like my father and try and cater for all of his needs which are quite significant now.
Relative of a resident, August 2023There is a high quality of care. When I am there and staff come to look at his legs or feet it is always done in a nice manner that treats him with respect.
Relative of a resident, August 2023They have a good range of activities, something for everyone. They invite me to join in if there is something going on when I visit, so I'm occasionally found singing and making greetings cards… they make me feel welcome and it's fun.
Relative of a resident, March 2024There is a happy feel to the place and the staff always appear to be in good spirits. My loved one is treated as a human being, which is not the case everywhere. I'm not able to visit as often as I would like, but they call me regularly to let me know how she is doing, and right away if there are any issues. It's just a nice environment, she's safe and well looked after... they have her wellbeing at heart.
Relative of a resident, March 2024The professionalism and kindness of staff is out of this world. From before Day 1, from the moment we first contacted the home to come and look around, it’s been marvellous and continues to be. I can’t speak highly enough of the staff that work at the home. It’s the fact they hug the residents and they're kind to them, sit and talk to them and genuinely treat them like a member of the family.
Relative of a resident, March 2024I think they are very caring. They genuinely like my father and try and cater for all of his needs which are quite significant now.
Relative of a resident, August 2023There is a high quality of care. When I am there and staff come to look at his legs or feet it is always done in a nice manner that treats him with respect.
Relative of a resident, August 2023Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreVeteran Friendly Framework accredited
Read MoreCarehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Caring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 finalist - Use of Tech
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreVeteran Friendly Framework accredited
Read MoreCarehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Caring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 finalist - Use of Tech
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreNot sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.
Read moreResidents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.
The Terrace offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and lounge area.
The CQC overall rating for The Terrace is "Good".
The Terrace offers residential care, dementia care, respite care and end of life care for older people in Richmond, North Yorkshire.
Yes, you can find more Care UK homes in these locations: