What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is "Good".

The Burroughs

Q: What is The Burroughs’s CQC rating?

The CQC overall rating for The Burroughs is &quot;Good&quot;.

Trusted to care in West Drayton, Greater London

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The Burroughs

Welcome to The Burroughs

Our caring and dedicated team in West Drayton, Greater London, provide tailored care for older people, from short term respite breaks to long term residential care. We also provide specialist care for people living with dementia.

We encourage your loved one to do whatever brings them meaning and happiness. They can help around the home with gardening, dusting or folding laundry, or get involved in the different activities that we organise each day.

The Burroughs also has some lovely facilities including our own Regency cinema, as well as a café and a total of three conservatories plus different lounges to relax in.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Mill Road
West Drayton
Greater London
UB7 7EQ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Winter Wonderland- free event at The Burroughs

We’ve transformed our beautiful gardens into a winter wonderland, the grand opening will be on Friday 6th December 2024, 3pm, and throughout December we will be hosting community events to celebrate the season!

Find out more

Winter Wonderland- free event at The Burroughs

Life at our home

Halloween parties, fundraising, animal visits, celebrating birthdays and national events – each day is different at The Burroughs. Our home also has some lovely facilities for residents to enjoy as they wish.

Activities room
Cinema room
Garden
Hair and beauty salon

Care at our home

The Burroughs provides a range of permanent and short-term respite care. We always do a full assessment of every prospective new resident, so we know we can give them the care and support they need.

Types of care offered

Healthcare services

Chiropody
Dentist
District nursing team
Namaste care
Optician
Physiotherapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Burroughs will provide your loved one with care that is completely tailored to their individual needs and wishes.

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Loreen McGeoghanHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Burroughs care home.

The staff are very good, they’re on the ball. They always let us know about any issues and ask for our opinion on things. Our loved one gets good care; they make sure he is eating well and encourage him to get involved with activities so he's not just sitting around all day. They have plenty to keep him interested, people come into the home, singers and the like, they have quizzes and things, a snooker table, they take them out on day trips... plenty going on.

Relative of a resident, March 2024

There are so many reasons I would recommend the home. They have an open-door policy and that shows that they have nothing to hide. They take very good care of my loved one. Whenever we visit he is always clean and tidy, we have never seen him unkept. He himself loves it there, most importantly. They keep us updated with everything going on with him. We went to see him last week and he was sat on his bed with one of the carers singing an old wartime song. They often sit and have a chat with him, and they listen to him. He enjoys the food and when we go in the ladies in the office come and say hello. We had a bit of an issue recently, spoke with the manager about it, she was out the door and back in a jiffy... helped us beyond her duties.

Relative of a resident, March 2024

Whenever I visit, the carers have been so helpful and they create a very friendly atmosphere, they are always willing to help you with whatever. I just feel confident and happy with my loved one being there due to the atmosphere. It is very relaxing, and you are made to feel welcome there. I find it quite rewarding spending time there, seeing how they are with the residents. And I know they treat my loved one well... I would soon hear about it if they didn't.

Relative of a resident, March 2024

My mum seems very happy there, everything they do with them is great including the activities and personal care. She's gaining weight and the staff do an amazing job. I am an ex carer myself so was looking out for everything but they are brilliant and the manager is fantastic! It is all about her residents.

Relative of a resident, August 2023

They are constantly reviewing the care for my aunt. They have outings for the residents as well as lots of events going on. We are kept in touch with of what is going on. It is always clean and the care assistants are always willing to help.

Relative of a resident, August 2023

Women Achieving Greatness in Social Care 2023 Highly Commended - Wellbeing at Work

Caring UK Awards 2023 finalist - South Care Home of the Year

Leaders in Care Awards 2023 finalist - Registered Manager of the Year (South)

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 finalist - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Retirement home options

As you age, you might consider a new living arrangement. Discover what retirement homes are and how they differ from other facilities, like care homes.

What are live-in and domiciliary care?

Domiciliary care, or home care, is when a paid carer lives in or regularly visits your home. Find out if this type of care is right for you.

How to care for someone with Parkinson’s

Parkinson’s is a condition that leads to problems in the brain, causing people to have issues with their movement. It’s a progressive disease, which means it...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Odds Farm Park - Wooburn Green, High Wycombe
Littlehampton Beach - West Sussex
Royal Botanic Gardens, Kew - Richmond
The Oracle - Reading

Nearby Homes

The Burroughs

Greater London UB7 7EQ

CQC Rating: Good

FAQs

The Burroughs offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and cinema room.

The CQC overall rating for The Burroughs is "Good".

The Burroughs offers residential care, dementia care and respite care for older people in West Drayton, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in West Drayton

The Burroughs care home

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The Burroughs

The Burroughs

Welcome to The Burroughs

At a glance

Winter Wonderland- free event at The Burroughs

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

The Burroughs

The Burroughs

Welcome to The Burroughs

At a glance

Winter Wonderland- free event at The Burroughs

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does The Burroughs provide?

What is The Burroughs’s CQC rating?

What types of care does The Burroughs offer?

Are there any other Care UK care homes in Greater London?