What is Whitby Dene’s CQC rating?

The CQC overall rating for Whitby Dene is "Good".

Whitby Dene

Q: What is Whitby Dene’s CQC rating?

The CQC overall rating for Whitby Dene is &quot;Good&quot;.

Trusted to care in Eastcote, Greater London

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Whitby Dene

Welcome to Whitby Dene

Whitby Dene is a welcoming, purpose-built care home set in a leafy residential area of Eastcote, Greater London. Our skilled and dedicated team delivers residential and respite care for older people, including those living with dementia. We also provide sensitive and supportive end of life care.

There are 60 spacious bedrooms – each room has its own en-suite wet room, 24-hour nurse call system and TV connection. The home’s range of facilities include a hairdressing salon, cinema room, library, sensory room and shop. Outside you’ll discover beautifully landscaped, secure gardens with circular walks, a courtyard and raised flower beds.

We are proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

316 Whitby Road
Eastcote
Greater London
HA4 9EE

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our lifestyle coordinators plan fun group and one-to-one activities tailored to your loved one’s hobbies and interests. We like to get out and about whenever we can, to the shops, a local pub for lunch, or even into London. Some residents enjoy having a ‘job’ around the home, whether it’s folding laundry or helping with the gardening. Living here is all about independence, dignity and enjoying life.

Activities room
Church Services
Cinema room
Garden
Hair and beauty salon
Minibus for outings
Reminiscence room

Care at our home

At Whitby Dene we provide a range of care for older people. We always perform an assessment of every prospective new resident before they join us, so we know we can give them the care they need.

Types of care offered

Healthcare services

Chiropody
Dentist
District nursing team
Optician
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Whitby Dene will provide your loved one with care that is completely tailored to their individual needs and wishes.

I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable they must feel at home. In which case, we’re doing things right!

Salima BaidooHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Whitby Dene care home.

When my loved one first went in, I was very worried how it would be. I expected her to be upset and wanting to come home, but that has never happened. The staff have been superb, everyone is so friendly and welcoming, very caring by nature. They have made the move as comfortable as it could possibly have been. You can speak to any of the carers and they will let you know the current situation with your loved one, which is quite surprising as there are 60 rooms in the home. There is a book in her bedroom and everything that happens to her, relating to food, going to the toilet, etc. is written in the book. We can see the immediate position at a glance, nothing is hidden away. The staff treat her beautifully. She doesn't really remember who we are anymore, but she likes a cuddle, so the staff give her a cuddle when they bring her drinks into the room. She is loved, as well as cared for.

Relative of a resident, March 2024

They are really good at communicating. They have an app for sharing information about what is going on in the home, activities, etc. and I receive regular phone calls to discuss anything the team think I need to know about. When I visit, staff will tell me how he is getting on or if he has any issues, they are always engaged with what he's up to, it’s really good.

Relative of a resident, March 2024

My loved one is treated as an individual. All the staff are aware of his issues and they don’t try and make him conform to their own wishes, they work with him respectfully and they are really patient. In a previous home they would try and force him to comply with what they wanted to do, which would result in him being aggressive. At Whitby Dene they will gently persuade him and take their time with him, he is more engaged at this home, much cleaner and visibly happier... he is reaping the rewards.

Relative of a resident, March 2024

I am satisfied. The staff are all very nice, the home is nice and clean and my relative is quite happy there.

Relative of a resident, August 2023

They are very kind to her and very kind to all the residents. The team know everybody as an individual and know their individual wants and needs.

Relative of a resident, August 2023

Gold Standard Framework Accredited

Care Home Awards 2024 finalist - Best for Nutrition, Food and Dining

Care UK Stars Awards Winner 2022 - Home of the Year

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 finalist - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

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Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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Nearby Homes

Whitby Dene

Greater London HA4 9EE

CQC Rating: Good

FAQs

Whitby Dene offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, cinema room, minibus for outings, reminiscence room and church services.

The CQC overall rating for Whitby Dene is "Good".

Whitby Dene offers residential care, dementia care and respite care for older people in Eastcote, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Eastcote

Whitby Dene care home

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Whitby Dene

Whitby Dene

Welcome to Whitby Dene

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Follow us on Facebook

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Whitby Dene

Whitby Dene

Welcome to Whitby Dene

At a glance

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Follow us on Facebook

Help and advice

Retirement home options

What are live-in and domiciliary care?

How to care for someone with Parkinson’s

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Whitby Dene provide?

What is Whitby Dene’s CQC rating?

What types of care does Whitby Dene offer?

Are there any other Care UK care homes in Greater London?